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sachin dhoni
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Post time 2014-10-4 02:20:17 | Show all posts |Read mode
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        IGN: Sachin dhoni
        Server: Wingblaze Altar (S108)
        Platform: Facebook
        Hi LOA Team,
        I am playing in Wingblaze Altar (S108). I got my VIP renewed for the fourth time, but I got only 300 diamonds for the renewal, which is supposed to be 400 diamonds. Please do look into this and do the needful ASAP.

        Thank you in advance!

       

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 sachin dhoni Last edit in 2014-10-4 02:20:17

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moonlighty
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Post time 2014-10-4 02:26:03 | Show all posts

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        Hello!
        Sorry for the trouble caused by us! I´ll report your problem immediately. But could you please provide me with screen shot of the message which includes the diamonds that were sent to you by in-game mail?
        This will help us thank you for your understating!
        Have a nice day!

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 moonlighty Last edit in 2014-10-4 02:26:03

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 Author| Post time 2014-10-4 12:14:41 | Show all posts

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Reply 1# moonlighty

        IGN: Sachin dhoni
        Server: Wingblaze Altar (S108-GMT)
        Plaform: Facebook

        Hi LOA Team,

         As requested, the below image is a screenshot of my VIP Renewal, please take a look into and do the needful ASAP.  (Note:  Please Toggle to full screen mode to have clear picture).

       


        Thank you in Advance!
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 sachin dhoni Last edit in 2014-10-4 12:14:41

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 Author| Post time 2014-10-8 16:19:27 | Show all posts

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        Hi LOA Team,;

        I have enclosed my screenshot as requested by mods, I was eagerly awaiting response from mods, but then still I havent yet got any reply and I havent got the amount of dimes back.  Its almost a week since their last reply.  Tycoon is going on and Im still helpless.  Im tired of writing tickets again and again. Hope mods take a look into this and do the needful ASAP.

        Thanks in Advance!
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 sachin dhoni Last edit in 2014-10-8 16:19:27

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gerbie zombils
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Post time 2014-10-8 22:35:42 | Show all posts

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        Hello player,

        The forum moderators do not have access to the support tickets, nor can we actually go into the game and fix these problems ourselves. 10-1 to 10-8 was Golden week in China, so there was minimal support during that time, your issue is in the process of being resolved, please be patient.
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 gerbie zombils Last edit in 2014-10-8 22:35:42

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 Author| Post time 2014-10-14 04:51:21 | Show all posts

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        Hi LOA Team,

        Plz take into my problem and give me a solution, its been long time waiting and waiting, still no solution for my VIP renewal problem. ;As said earlier in my previous post, im getting tired writing tickets again and again for the dimes. ; So its been almost a week nearly after ur last reply. ;Those dimes would have been useful for me in Tycoon. ;Now, HOC is going on and im still helpless. ;Hope u understand and give a solution ASAP. ;

        Thanks in Advance!
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 sachin dhoni Last edit in 2014-10-14 04:51:21

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 Author| Post time 2014-10-17 05:56:06 | Show all posts

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        Hi LOA Team,

        Where are my dimes. ;Still no reply from u guys. ;Not sounding fair. You guys are still making tired of writing tickets again and again. lz look into my problem;ASAP and give a solution.

        Thanks in Advance!

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 sachin dhoni Last edit in 2014-10-17 05:56:06

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 Author| Post time 2014-10-30 07:45:26 | Show all posts

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        Hi LOA Team,
        Its almost a month now and till havent got any reply or my renewal dimes. ;This game is not going too fair nowadays. ;It is discouraging and worrisome after paying money for the game. ;I still hope u guys can help me taking a look into my problem for which I have provided screenshots. lz help ASAP.

        Thanks in Advance!

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 sachin dhoni Last edit in 2014-10-30 07:45:26

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Post time 2014-10-30 08:40:50 | Show all posts

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Be thankful you got anything.... When I told them I didn\'t get mine, they basically called me a liar after waiting for a month for a reply.
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 _muffin_ Last edit in 2014-10-30 08:40:50

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 Author| Post time 2014-11-4 01:01:37 | Show all posts

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        Hi LOA Team!
        It is almost a month now. ;I havent got any reply from mods after 10-08-2014 with regards to my problem or my difference in dimes back. ;To have thorough knowledge about my problem plz scroll back on my above tickets. ;Im really tired again and again writing tickets. ;Hope at least you get me a solution for my problem now ASAP.

        Thanks in Advance!


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 sachin dhoni Last edit in 2014-11-4 01:01:37

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