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Can't login to the game and the forum anymore

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jul.neg
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Post time 2017-4-21 04:05:37 | Show all posts |Read mode
Can't login to the game and the forum anymore Reply:19| View:493
Hi,

My friend can't login to the game anymore and to the gtarcade website, he tried to change his password but it still show incorrect password for the forum and account doesn't exist when he tried to login to the game
So it's why I'm posting this.

Can you look what happen ?


Character: Syatheria
Server: EU-129


Pictures he give me bellow



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 jul.neg Last edit in 2017-4-21 04:05:37

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jul.neg
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 Author| Post time 2017-4-21 18:22:45 | Show all posts
up up up up up
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 jul.neg Last edit in 2017-4-21 18:22:45

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-bert-
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Post time 2017-4-21 22:33:23 | Show all posts
I would like to ask. He still can access his forum account in GTarcade website?
Can I have your ID#, Server?
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  • No he can't. I will not be here ^^

    Only thing I have its name of character and server he don't remember the ID

    Character: Syatheria
    Server: EU-129

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    2017-4-22 02:11  Reply

 -bert- Last edit in 2017-4-21 22:33:23

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jul.neg
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 Author| Post time 2017-4-22 05:38:27 | Show all posts
Edited by jul.neg at 2017-4-22 08:31

I have some new infos from him
He manage to login into the forum
After he tried to login into the game then the game say incorrect password
now he can't again login to the forum....

it's a mess.... I don't know what can I do more for him
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 jul.neg Last edit in 2017-4-22 05:38:27

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jul.neg
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 Author| Post time 2017-4-22 20:00:42 | Show all posts
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 jul.neg Last edit in 2017-4-22 20:00:42

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-bert-
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Post time 2017-4-22 20:51:46 | Show all posts
Can I have all his details by completing the format below.

ID#:
Server:
Forum Name:

Thanks!
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 -bert- Last edit in 2017-4-22 20:51:46

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 Author| Post time 2017-4-24 05:14:18 | Show all posts
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 jul.neg Last edit in 2017-4-24 05:14:18

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 Author| Post time 2017-4-26 03:56:06 | Show all posts
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 jul.neg Last edit in 2017-4-26 03:56:06

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~deathcrown~
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Post time 2017-4-26 09:53:14 | Show all posts
Dear player, we will check your account. We'll keep you updated through this thread. In the meantime, we'll appreciate your patience.

Best regards, Deathcrown
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  • Thanks I was thinking you forgot me.....My friend is in pain so long without playing ....
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    2017-4-27 01:09  Reply

 ~deathcrown~ Last edit in 2017-4-26 09:53:14

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10899042278635...
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Post time 2017-4-26 14:23:42 | Show all posts
Can please also Mod check on mine? I can't login with my GT Arcade into the game since last maintenance.
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 10899042278635... Last edit in 2017-4-26 14:23:42

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