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Charged but didn't receive diamonds.

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clarkj338
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Joined 2017-4-17
Last Visited 2017-04-28
Post time 2017-4-22 14:58:58 | Show all posts |Read mode
Charged but didn't receive diamonds. Reply:3| View:559
Hi there! I've purchased 500 diamonds pack few hours ago and I didn't receive the diamonds.
Order number: GPA.3328-3687-2066-41155
Order date: Apr 22, 2017 10:04:15 AM IST

Please check it and add diamonds manually or refund my money.

P.S: I recharged two times yesterday and received the diamonds but this time i didn't.


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 clarkj338 Last edit in 2017-4-22 14:58:58

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[114]kizame
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Joined 2017-2-25
Last Visited 2017-04-23
Post time 2017-4-22 15:59:22 | Show all posts
Dear player,

For Diamond Related Queries please follow the below steps and raise a request.

To go IGN support Please following the below steps

Login to the game -> settings-> support->New Ticket.

OR go to

https://support.gtarcade.com/question/ticket/gid/182

To raise a ticket

Regards,
Kizame
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 [114]kizame Last edit in 2017-4-22 15:59:22

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Jr. Player Mod (LOD) KIZAME - EST 47
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clarkj338
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 Author| Post time 2017-4-23 09:32:04 | Show all posts
I have already sent my (THIRD) ticket and waiting for reply.
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 clarkj338 Last edit in 2017-4-23 09:32:04

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-karsa-
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Post time 2017-5-24 12:00:33 | Show all posts
Dear Player ,,
Sorry for inconvenient and Delay.
I think CS Team should answered your ticket
If not Just let Us know
to redirect your ticket to Delayed Tickets .

Best regards ,
And i hope you Are Happy
with our Supporting

{ Karsa }
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 -karsa- Last edit in 2017-5-24 12:00:33

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