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krasimir karan...
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Post time 2017-4-22 23:38:28 | Show all posts |Read mode
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I lost my character! Due to a malfunction in my phone, all the data about my Lod character was deleted when I was reinstated, my character was gone. This happens on 18.03.2017 on 21.03. I started looking for help here as I have today released dozens of messages, tickets also, by post, on Google Play, Facebook, to various Mod. And where else? Tell me the hell with what I deserved this attitude
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 krasimir karan... Last edit in 2017-4-22 23:38:28

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~deathcrown~
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Post time 2017-4-23 00:18:39 | Show all posts
Dear player, we're sorry for what you've been experiencing. But, before the malfunction, did you by any chance linked your account to GTArcade/Fb/Twitter/Google? And do you have a more detailed information about your account? The ID number and also the IGN.

Best regards, Deathcrown
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 ~deathcrown~ Last edit in 2017-4-23 00:18:39

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krasimir karan...
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 Author| Post time 2017-4-23 04:26:36 | Show all posts
Hello!
Hope someone help me.
I lost my character more than a month ago, and since then I've been trying to get in touch with one of you! But wherever I was writing for help no one answered?
My phone broke down and I deleted the application, then my character was gone.
EU-277
Ivaquad / level 82 / Guild Hooligans / VIP4 /
Account GPA.3305-5380-1074-28280
I was playing as a guest. I do not remember the diamonds.
Now I play again but already through my Google Account. I have a new character on another server.
EU-578
Kurrnerd / Guild Legendary / vip5 / level 79 /
ID 21571813
I want you to transfer everything from the lost character to this, if possible! If you can not at least return the money I have put in.
Alternative e-mail karanski80@abv.bg
Thanks
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 krasimir karan... Last edit in 2017-4-23 04:26:36

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~deathcrown~
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Post time 2017-4-23 07:33:46 | Show all posts
Dear player, we're really sorry to tell you this, but without a complete description about your previous account, especially the ID number, it is hard for us to track it down. As for a refund, you can do it through Google Play Store, but there is time limitation in doing that. We suggest you to check whether the refund button still exist or not, if not then we're really sorry about it, but we cannot return it.

Best regards, Deathcrown
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 ~deathcrown~ Last edit in 2017-4-23 07:33:46

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