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CROSS SERVER WAR AND ICEFIRE ISSUE

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11135812916100...
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Post time 2017-4-23 04:32:56 | Show all posts |Read mode
CROSS SERVER WAR AND ICEFIRE ISSUE Reply:15| View:602
Edited by 111358129161008887870@google.com at 2017-4-23 04:34

111358129161008887...
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CROSS SERVER

There has been ZERO response to what the problem is!

SERVER-EST 161
ERROR MESSAGE "unable to connect cross server server"



THIS HAS BEEN GOING ON FOR 7 DAYS






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 11135812916100... Last edit in 2017-4-23 04:32:56

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~deathcrown~
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Post time 2017-4-23 08:47:50 | Show all posts
Dear player, we are sorry for the inconvenience. Can you provide us with your ID Number and a screenshot when the problem occurs? Thank you for your report.

Best regards, Deathcrown
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 ~deathcrown~ Last edit in 2017-4-23 08:47:50

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xalet ether
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Post time 2017-4-23 10:12:26 | Show all posts
Edited by xalet ether at 2017-4-23 10:18



Server EST-464 also experienced the same issue with cross server for several days now, I have submitted a ticket with no responses prior to posting this.
I have also tried re-downloading and re-installing the game.

ID: 5391104
Server: EST-464
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 xalet ether Last edit in 2017-4-23 10:12:26

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 Author| Post time 2017-4-23 15:23:04 | Show all posts
Edited by 111358129161008887870@google.com at 2017-4-23 15:33

Wow finally a response! This is a server wide issue! Not just me.  My ENTIRE GUILD has missed the ENTIRE cross server event and icefire for almost a week now!!
My ID ***4350362SERVER ***EST  161







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 11135812916100... Last edit in 2017-4-23 15:23:04

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~deathcrown~
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Post time 2017-4-23 15:32:56 | Show all posts
Dear player, we are aware of the issue. Please give us more information about your connection type (3G/4G/Wifi) and your system (eg. Android 6.0). We will try to resolve the issue as soon as possible

Best regards, Deathcrown
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 ~deathcrown~ Last edit in 2017-4-23 15:32:56

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11135812916100...
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 Author| Post time 2017-4-23 15:37:01 | Show all posts
I'm using WIFI

ANDROID VERSION 4.4.4
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 11135812916100... Last edit in 2017-4-23 15:37:01

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~deathcrown~
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Post time 2017-4-23 17:47:38 | Show all posts
Dear player, thank you for all the information you have provided. We have sent a report to our Dev team regarding the issue. We're sorry for the inconvenience this may have caused. We hope to resolve the issue as soon as possible.

Best regards, Deathcrown
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 ~deathcrown~ Last edit in 2017-4-23 17:47:38

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Aby1g-vEo20xv3...
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Post time 2017-4-23 20:10:42 | Show all posts
how the fck soranet from server hkt157 win...he was totally offline at 19;00...how the fck he win?is the result already decided when that event started?
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 Aby1g-vEo20xv3... Last edit in 2017-4-23 20:10:42

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Edited by ~deathcrown~ at 2017-4-24 05:32

Dear player, the results of CSW were not decided when the event started. However, players do not need to be online at 19.00 because the fights are automatically done by the system.

Best regards, Deathcrown
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 ~deathcrown~ Last edit in 2017-4-24 05:30:03

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 Author| Post time 2017-4-25 09:47:02 | Show all posts
The 100 diamond compensation for missing the ENTIRE cross server event is an insult
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 11135812916100... Last edit in 2017-4-25 09:47:02

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