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Can't add x-server friends

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eneki
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Post time 2017-4-23 08:38:42 | Show all posts |Read mode
Can't add x-server friends Reply:8| View:496
Am I perhaps missing something. I recently created a character on another server to be on their server, but I haven't been able to add friends on x-server since I created the account. It continues to tell me that I "need to reach Lv.10 before you can add friends." and I assure you, I have hit that requirement. Any hidden requirements I should know about?
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 eneki Last edit in 2017-4-23 08:38:42

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madhu - jm
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Post time 2017-4-23 09:27:43 | Show all posts
Hi,

Make sure the character you created on the other server is also above level 10. This might be the reason you are getting this error. If not, provide us the In-game name and the server name of the other character as well as your current server name, and I will forward the information to the dev team.

Madhu - Junior Moderator
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 madhu - jm Last edit in 2017-4-23 09:27:43

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 Author| Post time 2017-4-23 09:58:59 | Show all posts
All characters I own are above 10. My main is able to add people on x-server on 1235 after the patch came out, but 1270-Josh-HKT is the one I'm having problems with adding. I also only created this character after the patch had already been placed out and the other character on 1235 was made well before that patch. The name on 1270 is Crim.
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 eneki Last edit in 2017-4-23 09:58:59

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madhu - jm
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Post time 2017-4-23 10:07:14 | Show all posts
Hi,

It looks like you are having the same in-game name on both the servers. This might cause a problem. Can you confirm if this is true or not?

Madhu - Junior Moderator
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 madhu - jm Last edit in 2017-4-23 10:07:14

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 Author| Post time 2017-4-23 23:42:44 | Show all posts
I can't add someone from another server on my S1270-Josh-HKT (IGN is Crim) account from the x-server chat window. I can add someone from the x-server chat on another server on my 1235-Hemdikug-HKT (IGN is Eneki).
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 eneki Last edit in 2017-4-23 23:42:44

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Post time 2017-4-25 08:03:22 | Show all posts
Hi,

I need your current server name to forward to the dev team.

Madhu - Junior Moderator
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 madhu - jm Last edit in 2017-4-25 08:03:22

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 Author| Post time 2017-4-25 08:11:28 | Show all posts
S1270-Josh-HKT
IGN Crim
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 eneki Last edit in 2017-4-25 08:11:28

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Post time 2017-4-25 08:28:14 | Show all posts
Hi,

I have forwarded your information to the dev team. Please note that there is a huge backlog and it will take them some time to respond.

Madhu - Junior Moderator
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  • Don't you need to be about level 70 to add xserver friends/ I thought I saw a min level for it... And if I'm right, the "level 10" error on the screen is just a typo. Sorry if I'm wrong but I swear I read there was a min level around 70. (this guy's 58)
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    2017-4-25 09:59  Reply
  • If that's the case then I understand, but this mod did not inform me of such. They need to change the error message though to display the proper level requirement.
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    2017-4-26 00:44  Reply

 madhu - jm Last edit in 2017-4-25 08:28:14

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Post time 2017-4-26 06:57:40 | Show all posts
Hi,

The dev team responded to this issue and informed that there is a bug which requires characters to be above level 70 to add X-server friends. They will fix it with next weeks update.

Have a nice day.

Madhu - Junior Moderator
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 madhu - jm Last edit in 2017-4-26 06:57:40

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