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I lost 5k soul today

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mt2
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Post time 2017-4-24 22:14:14 | Show all posts |Read mode
I lost 5k soul today Reply:4| View:335
I sold all crystals under +8 and got something about 5k soul. I do not buy anything. (Hero shop = 0). The next login one hour later the soul had disappeared. Please check and correct.

s1236 Tellux
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 mt2 Last edit in 2017-4-24 22:14:14

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iselin
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Post time 2017-4-24 23:50:16 | Show all posts
Hi,
If you use little helper to run the hero shop for you this might be the reason since it it will keep running the hero shop in the backround,
Please advice if this is the case, if not I will forward your information to the team.

-Iselin
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 iselin Last edit in 2017-4-24 23:50:16

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 Author| Post time 2017-4-25 04:17:24 | Show all posts
i dont use the helper. the shop was 0 and then i sell my items for the next free trys
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 mt2 Last edit in 2017-4-25 04:17:24

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Post time 2017-4-29 02:44:14 | Show all posts
Hi,
sorry for the late reply but I will forward and have the team look into this.

-iselin
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 iselin Last edit in 2017-4-29 02:44:14

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Post time 2017-7-10 04:13:01 | Show all posts
Hi,
If you could please confirm your in-game name for me that would be appreciated as the team cannot seem to find it.
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 iselin Last edit in 2017-7-10 04:13:01

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