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My ticket.

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deth
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Post time 2014-10-13 21:37:05 | Show all posts |Read mode
My ticket. Reply:12| View:911

OK, its been over a week now since I put in my original support ticket, should I just post it here or keep on waiting ??????????????//
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 deth Last edit in 2014-10-13 21:37:05

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smokey u-11
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Post time 2014-10-13 21:51:41 | Show all posts

My ticket.

        post it in here, tickets dont get replied to fast enough...

        please when posting, leave your ign and server, aswell as as much information as possible.
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 smokey u-11 Last edit in 2014-10-13 21:51:41

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deth
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 Author| Post time 2014-10-13 22:04:24 | Show all posts

My ticket.


Reply 1# smokey s28


        Here it is :
       

        Did not get my rewards.23:02Oct 08,2014 ;;
        Its been four days, so I am submitting ticket number two, if you have replied to the other in the meantime, disregard. Didn\'t get my day two or three consecutive log in tewards, they are bugged, I got the rest fine. Also, I bought gold, and a allymate said I was supposed to get a free wing shard ? Which I also did not get, TY. My server is Atria(S102). Also it says I have no account here, but it says I do when I link directly from the support button above the game, where I also have a ticket, LOL. You guys have two separate support area\'s ? o.O In case its needed, the toon\'s name on the server is Deth. To make this more clear, this was on the events menu, I got days one, two and five, but days three and four just kept saying incomplete, now how could I have logged in five days consecutively without having logged in on days three and four ?;


        And as it says, this is my second ticket, which was for the same issue, made four days later, which it has been almost a week on top of that added onto.
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 deth Last edit in 2014-10-13 22:04:24

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yoshikou
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Post time 2014-10-14 03:42:17 | Show all posts

My ticket.

        I\'m not quite sure as to what you mean with the wing shard problem. But if you\'re playing through Facebook and you log in to GTArcade, your character does not get transferred here.

        When you\'re talking about the consecutive log in rewards, do you mean the 7 day login rewards?
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 yoshikou Last edit in 2014-10-14 03:42:17

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deth
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 Author| Post time 2014-10-14 10:23:19 | Show all posts

My ticket.


          ;;;;                        I\'m not quite sure as to what you mean with the wing shard problem. But if you\'re playing through Facebook and you log in to GTArcade, your character does not get transferred here.;       
       
                        When you\'re talking about the consecutive log in rewards, do you mean the 7 day login rewards?       
;;; yoshikou posted on 2014-10-13 14:42:17;;;;

         The shards thing I\'m not even sure about, it was something an ally member said to me. As for the login thing, it WAS under events

        It wasn\'t a seven day thing, it was five, and it ended on the same day I put my ticket in. I claimed day one and two, but days three and four glitched and just said incomplete, then day five rolled in and it let me claim day five.

        I don\'t even remember what the reward was for both days, but one of the days was two skill refresh feathers, AND that is the reward I would like to get. My login can be checked, I didn\'t miss a day, as there also the login thing where it circles your days, and I haven\'t missed a day since I started playing.
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 deth Last edit in 2014-10-14 10:23:19

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yoshikou
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Post time 2014-10-14 11:10:44 | Show all posts

My ticket.

Do you remember the name of this event? I\'ll forward it to the staff.
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 yoshikou Last edit in 2014-10-14 11:10:44

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deth
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 Author| Post time 2014-10-15 08:55:59 | Show all posts

My ticket.


        No, I have no clue, but like I said it ended on the day of my ticket, maybe the day before as I posted my ticket after midnight.

        I would imagine it just said login. The little events change there so fast I really don\'t pay attention, I can look up the date from my original ticket if needed, in fact, I will, one second.

        The event ended on Oct 5th. The Tiffany event and a Wing Shard event were also ongoing at the time.

         And while I\'d like to get both days rewards and all that I was supposed to, what I really want is the two plumes of time, I don\'t even remember what the other rewards were to be honest, the plumes is what I was looking forward to. Just thought it would unbug on a day the event was still going. I was also new at the time, so I didn\'t know at the time as soon as the event ended it would be gone from the event tab thing~~


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 deth Last edit in 2014-10-15 08:55:59

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yoshikou
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Post time 2014-10-15 09:01:51 | Show all posts

My ticket.

I\'ll tell the staff to give you the plumes of times possibly tonight.
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 yoshikou Last edit in 2014-10-15 09:01:51

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 Author| Post time 2014-10-15 10:05:29 | Show all posts

My ticket.


          ;;;; I\'ll tell the staff to give you the plumes of times possibly tonight. ;;; yoshikou posted on 2014-10-14 20:01:51;;;;

        While you are at it, it says under Vip benifits that at Vip1 we get one free hero draw, and at three we get two ?
        I am a Vip2 and I haven\'t gotten even one yet, if I understand it a free draw means a free hero from the tavern, right ? Or am I wrong ?

        Also, what is this courtroom thing under Vip benifits that we are supposed to get 3 of ? I have no idea what that even means.

        Thank you for the action on the plumes.   Looking forward to getting them.  
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 deth Last edit in 2014-10-15 10:05:29

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yoshikou
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Post time 2014-10-15 10:09:00 | Show all posts

My ticket.

Some of the VIP benefits are not implemented yet, and the free hero draws was back to tavern were card draws. Now we just get free dice rolls daily.
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 yoshikou Last edit in 2014-10-15 10:09:00

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