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Please cancel my VIP

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buffalobill91
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Post time 2014-10-14 08:39:31 | Show all posts |Read mode
Please cancel my VIP Reply:3| View:440

        I have been asking for 3-4 months to have my VIP cancelled via support tickets and the My account VIP area just states that DIY VIP management system currently only supports the cancellation of the VIP status subscribed via PlaySpan. and For Paymentwall users, please submit a ticket at the Support Center. as far as the support tickets I have submitted they are a joke because all I get is either ignored with no response or responded to with excuses telling me to resubmit tickets.

        My subscription is apparently through Ultimatepay / Youzu Interactive Subscription. I have tried to cancel it from that end but I cannot log into their system, and Ultimatepay does not even recognize my email address as valid YET the receipt is sent TO MY EMAIL address every month after you make the charge to my credit card... I do not know what or where the problem is, with you or with them----but I want the charges to my credit card to stop.

        PLEASE forward this to whomever you need to make this happen...and FYI, FWIW I have already reported this to my credit card company as a disputed charges on my card (since I have been asking since july to have my sub cancelled). It\'s unfortunate that this has to be posted to a public forum to make something happen.

        BuffaloBill
        GTArcade (S5) RoseKnight
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 buffalobill91 Last edit in 2014-10-14 08:39:31

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feather_of_sun
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Post time 2014-10-14 13:30:52 | Show all posts

Please cancel my VIP

        Dear player,

        I have reported this issue for you.

        Thank you.
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 feather_of_sun Last edit in 2014-10-14 13:30:52

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lisalynn1970
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Post time 2015-1-24 13:42:47 | Show all posts

Please cancel my VIP

I have been trying for months also with no luck have you had any luck ye?
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 lisalynn1970 Last edit in 2015-1-24 13:42:47

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