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VIP Payment not working

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adwlinz375
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Post time 2014-1-17 09:33:01 | Show all posts |Read mode
VIP Payment not working Reply:20| View:2031

I am trying to pay for VIP with a prepaid credit card. I submitted a ticket over 2 days ago and was told that I would be placed on a white list for the payment to go through for one month of VIP, and was told to try again today. Still doesn\'t work, and no response from support team.
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 adwlinz375 Last edit in 2014-1-17 09:33:01

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sunshine
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Post time 2014-1-17 11:32:03 | Show all posts

VIP Payment not working


Hi adwlinz375,would you please provide your IGN,server number, account name,location and credit card country?We will look into this for you. Thanks for your support!
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 sunshine Last edit in 2014-1-17 11:32:03

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adwlinz375
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 Author| Post time 2014-1-17 11:49:03 | Show all posts

VIP Payment not working


        IGN: epikphailZ
        S10
        account name adwlinz375@gmail.com
        location: Willington, CT 06279 USA
        please try to get this done ASAP, I wanted to get VIP4 before VIP event ends tonight....This was supposed to have been resolved way earlier today.
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 adwlinz375 Last edit in 2014-1-17 11:49:03

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adwlinz375
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 Author| Post time 2014-1-17 12:24:46 | Show all posts

VIP Payment not working

I don\'t mean to be rude but I find the support team here to be aggravatingly inaccessible at times - I have another ticket from two days ago regarding lost experience that would\'ve allowed me to reach level 45 yesterday and get the topaz hero event prize. Since that was not being fixed fast enough I wanted to get VIP and get the 50 stamina to help me reach it regardless. That didn\'t happen either because it was rejected. I was told that the experience issue would be looked into, and don\'t worry we\'ll fix this soon before event ends - 24 hours later, still no response, and event is over. Now it looks like I\'m missing the VIP event rewards as well. I do hope I can be compensated for these events, as I have been trying to purchase VIP since 3 or 4 days ago.
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 adwlinz375 Last edit in 2014-1-17 12:24:46

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swyph
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Post time 2014-1-17 12:28:23 | Show all posts

VIP Payment not working

I tried to get VIP too via Paypal, paypal has told me its been paid and havent gotten it, its only been a couple of hours for me but... thats not the point, when some one pays for it specially for a game it should be activated automatically with little delay as possible, not happy
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 swyph Last edit in 2014-1-17 12:28:23

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adwlinz375
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 Author| Post time 2014-1-17 12:31:05 | Show all posts

VIP Payment not working

Also, my card works perfectly fine with diamond purchases - just not VIP, perhaps due to the default recurring charge. Wouldn\'t it be better if we could CHOOSE how many months we want at the very beginning?? That way you guys won\'t get a bunch of support tickets asking to cancel VIP.
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 adwlinz375 Last edit in 2014-1-17 12:31:05

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adwlinz375
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 Author| Post time 2014-1-18 02:00:13 | Show all posts

VIP Payment not working

Still no response from support team...
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 adwlinz375 Last edit in 2014-1-18 02:00:13

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michelle mayfi...
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Post time 2014-1-18 07:30:48 | Show all posts

VIP Payment not working

Reply 6# adwlinz375
        try the alternative payment i posted here
        http://community.gtarcade.com/post/3610/
        didnt quite have the same problem but it might work
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 michelle mayfi... Last edit in 2014-1-18 07:30:48

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Post time 2014-1-18 10:05:55 | Show all posts

VIP Payment not working

Reply 2# adwlinz375
Sorry for the delay, I have reported it for you. You may try it later today. Thanks so much!
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 eggbro Last edit in 2014-1-18 10:05:55

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 Author| Post time 2014-1-18 10:16:22 | Show all posts

VIP Payment not working

thank you. could i be compensated for the VIP event that I missed?
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 adwlinz375 Last edit in 2014-1-18 10:16:22

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