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New Forum Rules in LoA(Must Read before making a thread)

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cif
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Post time 2014-11-5 15:56:59 | Show all posts |Read mode
New Forum Rules in LoA(Must Read before making a Reply:52| View:21417

        These rules are proposed to reduce repetitive threads from players, and make it easier to deliver better service to the players via having both sub-forums in one location.

        Support Forum
        1. All posts requesting support must include player’s IGN, Server number, Platform, and Screenshot(s). In addition to that, player has to provide details on the issues as defined below :

        ● For payment issue such as failure in recharge, player need to provide screenshot of Transaction ID and payment method that’s being used along with date time of players’ recharge
● For in game event reward issue, player need to provide screenshot proving they’re qualified for the event reward
● For in game bug and glitch, player need to provide screenshot or details explaining player’s in game experience about the bug. If the bug has been posted before by other player, player don’t need to post about it again.
● Players who experience other issues that aren’t stated above need to provide other details about the issue if mods find it necessary

        How to take a screenshot and add it to a post

        2. Do not bump your thread more than once in a 24 hour period.
        3. A player shall not make multiple threads for one issue while it is in the process of being solved.
        4. Do not post unrelated posts in the Support Section.
        5. Please cooperate with our forum moderators’ work so that the issue could be solved as soon as possible
        6. Do not post in threads inactive for 2 months.
        7. No excessive foul or graphic language or attempting to bypass filters
        8. Try not to use all caps or non-punctuation sentence.
       
General Discussion
1. No excessive foul or graphic language or attempting to bypass filters.
        2. Do not post in threads inactive for 2 or more months.
        3. All posts must be specific to the game. Tavern forum is available for posts not related to GTArcade and its titles.
        4. Do not post in-game grievances with other players in the forums.
        5. Please cooperate with our forum moderators’ work so that the issue could be solved as soon as possible
        6. Do not post unofficial dates of Events not announced by official GTArcade Staff.
        7. Forum moderators have the rights to lock or delete a thread if it’s necessary.
        8. Do not use all caps or non-punctuation sentence.
       
Suggestions
        1. Check to see if your Suggestion has already been made, and if so, chime in with your idea.
        2. Make sure your topic is an actual suggestion, and not a rant or support issue.
        3. Clarify if it is a game or forum suggestion, along with user’s platform.
        4. No excessive foul or graphic language or attempting to bypass filters.
        5. Please cooperate with our forum moderators’ work so that the issue could be solved as soon as possible

        Tips
        1. Super Moderators, In-game Moderators, Forum Moderators will never ask for your password or credit card information(except payment ID). Please DO NOT trust any stranger who asked for that. If you find someone doing this, please contact us and we will take serious action.
        2. Please be aware that refusal to submit required information will result in a loss of compensation and delay in solution.*
        3. No abusing is tolerated. If a Forum Moderator uses dirty words or refuses to help, please contact Gerbie Zombils or Hokuto, they are the ones who supervise other Forum Moderators. They will report the issue to Super Moderators.
        4. Please DO NOT trust any unofficial date of Events which is not announced by official GTArcade Staff.
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 cif Last edit in 2014-11-5 15:56:59

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houchinash
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Post time 2014-11-7 10:53:47 | Show all posts

New Forum Rules in LoA(Must Read before making a thread)

        someone needs to contact me immediately about my purchases of diamonds. I have repeatedly had money pulled from my account and no diamonds added to my game. I would take a screen shot but until I hear from someone personally I feel as though that is just a waste of time. Just like my last six posts about my same issues. someone either needs to call me or email me personally or I will have my bank file a grievance against your game. I am tired of being ignored and having none in support to help fix these issues. I have spent near $500 on this game and have only received a portion of that money back. I have lost two events now because of recharge issues and if this isn\'t fixed I will not only stop playing this game but I will also make this a legal matter because from my point of view I am being robbed of my money. I expect a reply very soon.;

        you can contact me at
        houchinash@hotmail.com


        I play LOA
        Orias 441 PST
        Arrea (IGN)
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 houchinash Last edit in 2014-11-7 10:53:47

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Post time 2014-11-6 15:25:03 | Show all posts

New Forum Rules in LoA(Must Read before making a thread)

        Rule 1: Stop ignoring players.
        Rule 2: Fix broken things before making new features.
        Rule 3: Respect your players and don\'t forget who pays your bills.
        Rule 4: Listen to your players and don\'t reject their ideas.
        Rule 5: Be grateful that you have these players and worship them instead of rob and cheat them.
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 rock rock Last edit in 2014-11-6 15:25:03

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iriel2010
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Post time 2014-11-6 16:15:44 | Show all posts

New Forum Rules in LoA(Must Read before making a thread)

          ;;;;                        Rule 1: Stop ignoring players.       
                        Rule 2: Fix broken things before making new features.       
                        Rule 3: Respect your players and don\'t forget who pays your bills.       
                        Rule 4: Listen to your players and don\'t reject their ideas.       
                        Rule 5: Be grateful that you have these players and worship them instead of rob and cheat them.       
;;; rock rock posted on 2014-11-06 02:25:03;;;;


        1: They don\'t ignore players
        2: They\'re trying to fix things
        3: They do respect us, but the customer ISN\'T always right
        4: Not all ideas are good/feasible so yeah they will reject some ideas
        5: You\'re not a god, you are not worthy of worshiping, get over yourself
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 iriel2010 Last edit in 2014-11-6 16:15:44

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euph cat...
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Post time 2014-11-6 16:17:46 | Show all posts

New Forum Rules in LoA(Must Read before making a thread)

          ;;;;                          ;;;;                                        Rule 1: Stop ignoring players.               
                                        Rule 2: Fix broken things before making new features.               
                                        Rule 3: Respect your players and don\'t forget who pays your bills.               
                                        Rule 4: Listen to your players and don\'t reject their ideas.               
                                        Rule 5: Be grateful that you have these players and worship them instead of rob and cheat them.               
;;; rock rock posted on 2014-11-06 02:25:03;;;;        

       
                        1: They don\'t ignore players       
                        2: They\'re trying to fix things       
                        3: They do respect us, but the customer ISN\'T always right       
                        4: Not all ideas are good/feasible so yeah they will reject some ideas       
                        5: You\'re not a god, you are not worthy of worshiping, get over yourself       
;;; iriel2010 posted on 2014-11-06 03:15:44;;;;


       
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 euph cat... Last edit in 2014-11-6 16:17:46

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Post time 2014-11-6 17:17:54 | Show all posts

New Forum Rules in LoA(Must Read before making a thread)


        [X] REKT
        [ ] NOT REKT
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 ๖ۣۜᖘᗢﬡ૪ᒪᓰᑕᓮᗝᘮᔕ... Last edit in 2014-11-6 17:17:54

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Post time 2014-11-6 18:14:22 | Show all posts

New Forum Rules in LoA(Must Read before making a thread)

          ;;;;                        Rule 1: Stop ignoring players.       
                        Rule 2: Fix broken things before making new features.       
                        Rule 3: Respect your players and don\'t forget who pays your bills.       
                        Rule 4: Listen to your players and don\'t reject their ideas.       
                        Rule 5: Be grateful that you have these players and worship them instead of rob and cheat them.       
;;; rock rock posted on 2014-11-06 02:25:03;;;;

        exactly

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 tazcowan1 Last edit in 2014-11-6 18:14:22

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Post time 2014-11-6 19:46:07 | Show all posts

New Forum Rules in LoA(Must Read before making a thread)

        why always blackscreen today?

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 devian_advent_... Last edit in 2014-11-6 19:46:07

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New Forum Rules in LoA(Must Read before making a thread)

        whats this? team arena error?

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 devian_advent_... Last edit in 2014-11-6 20:45:40

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Post time 2014-11-6 20:48:22 | Show all posts

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        can someone tell me why?

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 devian_advent_... Last edit in 2014-11-6 20:48:22

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