didnt get diaz over 1 month

bionik · Post time 2017-5-12 11:08:15

Dear GM .. I am charging 500 diamonds on the enlarge event .. but until now I have not get the diamond and bonus enlarge it ..status from playstore transaction successfully, and my balance is reduced ..
Where should I report?
Because I have reported to web support gtarcade until now pending status .. please help
Os: android
Server: hkt385
player id : 34461470
Country: indonesia
Time recharge: 21.33
Date recharge: 25 march 2017
Id transaction: GPA.3395-3819-6704-85136
Ammount: 500

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albatra0z · Post time 2017-5-12 12:10:54

Hello,

please send a ticket to our In-Game Support (Settings -> Support) and if you sent already, please be patient because our team is doing its best to respond.
Best Regards, Albatra0z.

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bionik · Post time 2017-5-13 22:20:58

im already send ticket .. but over one month status pending

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°~° karsà™ · Post time 2017-5-14 09:05:47

Dear Player ,,
I have redirected your Ticket to Delayed tickets
And our Devs Team will help you As soon as
Best regards,Karsa!

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bionik · Post time 2017-5-14 17:16:44

ok thanks mod

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bionik · Post time 2017-5-31 16:46:10

mod I didnt get again..need help
Os: android
Server: hkt385
player id : 34461470
Country: indonesia
Time recharge: 21.33
Date recharge: 25 march 2017
Id transaction: GPA.3395-3819-6704-85136
Ammount: 500

Translate

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didnt get diaz over 1 month

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