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wont let me purchase

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dingodog
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Post time 2014-11-12 12:19:25 | Show all posts |Read mode
wont let me purchase Reply:5| View:299
why will the game not let me purchase gems? this is BS. says you guys keep declining my payment
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 dingodog Last edit in 2014-11-12 12:19:25

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feather_of_sun
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Post time 2014-11-12 13:21:23 | Show all posts

wont let me purchase

        IGN, Server Number when you are reporting a case.

        Also please give us more details. Such as which payment methods have you tried and not working.

        I will suggest you try them all.
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 feather_of_sun Last edit in 2014-11-12 13:21:23

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dingodog
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 Author| Post time 2014-11-12 18:36:41 | Show all posts

wont let me purchase

        I tried through visa and paypal. both not working

        IGN dingodog
        server - nemetona(564)

        I am third in the server and don\'t want to lose my rank just because it wont let me purchase gems
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 dingodog Last edit in 2014-11-12 18:36:41

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gerbie zombils
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Post time 2014-11-12 21:58:07 | Show all posts

wont let me purchase

        Hello player,

        We also need  your payment provider and platform you play LoA through, the rest of your information has been submitted to have the issue investigated. The reason we suggest trying all 3 payment providers is due to the possibility you may have reached a spending limit with one, but will still be able to recharge through one of the other two.
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 gerbie zombils Last edit in 2014-11-12 21:58:07

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gerbie zombils
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Post time 2014-11-14 23:58:26 | Show all posts

wont let me purchase

        Hello player,

        Your issue should now be resolved.
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 gerbie zombils Last edit in 2014-11-14 23:58:26

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