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dizon
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Post time 2014-1-20 12:47:39 | Show all posts |Read mode
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Please cancel VIP for my account. IGN is Reila for server 1. I did not ask for it to be charged and it charged me for another month. I want a REFUND. I submitted a ticket already and haven\'t heard anything from you guys.
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 dizon Last edit in 2014-1-20 12:47:39

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force of natur...
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Post time 2014-1-20 13:35:08 | Show all posts

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Hey we received your request, in addition, we checked your ticket, but you need to ask for cancelling before you already paid, thanks for your support!
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 force of natur... Last edit in 2014-1-20 13:35:08

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 Author| Post time 2014-1-20 14:18:16 | Show all posts

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Reply 1# force of nature
I wasn\'t aware the VIP service was a subscription. Not only that, you guys don\'t even have an option to cancel it anywhere. I demand a refund.
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 dizon Last edit in 2014-1-20 14:18:16

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