VIP cancelation isue

trust_110

        i canceled my VIP subscription last month but was charged as normal. I had the 7 bucks so i just played. However, i would like my VIP cancled this month please. I am not showing active subscription on any of the payment options, however when i try to check VIP status on Paymenywall, that is the last service i used, it is telling me i have an active VIP status. I canceled the subscription from payment wall last month when i noticed it was subscription and not monthly. Please make sure that my VIP is canceled.;

        Server: S1 Loralei Gtarcade
        IGN: Walllace

        thank you

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moonlighty

Dear Player are you sure you went to My Account/ Payment History/VIP Subscription, then \'cancel subscription\'? If the VIP still charged you even though you cancelled I will report your problem so it can be looked at. Have a good day.

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