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Site down again. No apology?

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makka
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Post time 2014-1-21 18:24:32 | Show all posts |Read mode
Site down again. No apology? Reply:8| View:1001

        I  lost connection to your server during world boss last night, & was unable to access your game, forum or any of your site for several hours. After 3 hours i gave up trying. Due to this i lost out on world boss rewards & ranking reward, was unable to access site for Team Arena & unable to attend Gauntlet because the site was still unaccessible, causing me to lose out on alot of treasure chests & guild honour. As i was unable to complete these events because your site was down i was also unable to complete daily devotion, therefore losing out on more rewards. I see no apology or word of compensation for this loss anywhere even tho i know that many of us were unable to access your site.

        IGN : Kira
        Server: Loralel (S1)
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 makka Last edit in 2014-1-21 18:24:32

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wisper
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Post time 2014-1-21 22:25:22 | Show all posts

Site down again. No apology?

Haven\'t had any issues since the other day. Unless it was all/most servers I doubt there would be any announcements much less compensation (which they don\'t have to do for us at all - ever - which is awesome that they do it)
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 wisper Last edit in 2014-1-21 22:25:22

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viper28k
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Post time 2014-1-22 01:54:12 | Show all posts

Site down again. No apology?

                                      I  lost connection to your server during world boss last night, & was unable to access your game, forum or any of your site for several hours. After 3 hours i gave up trying. Due to this i lost out on world boss rewards & ranking reward, was unable to access site for Team Arena & unable to attend Gauntlet because the site was still unaccessible, causing me to lose out on alot of treasure chests & guild honour. As i was unable to complete these events because your site was down i was also unable to complete daily devotion, therefore losing out on more rewards. I see no apology or word of compensation for this loss anywhere even tho i know that many of us were unable to access your site.         
       
                        IGN : Kira        
                        Server: Loralel (S1)        
    makka posted on 2014-01-21 05:24:32     

site was not down
I was on s1 from about 8pm or so until just b4 I came here to read forums. we had gauntlet. site not down.

looks like it was some bug or something possibly bc server wasn\'t down.
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 viper28k Last edit in 2014-1-22 01:54:12

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aaron edgeway
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Post time 2014-1-22 03:48:48 | Show all posts

Site down again. No apology?

think it was just you
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 aaron edgeway Last edit in 2014-1-22 03:48:48

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princesstara
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Post time 2014-1-22 12:12:45 | Show all posts

Site down again. No apology?


               Haven\'t had any issues since the other day. Unless it was all/most servers I doubt there would be any announcements much less compensation (which they don\'t have to do for us at all - ever - which is awesome that they do it)     wisper posted on 2014-01-21 09:25:22     

        Truthfully if a company does want to keep their playerbase, they would...you\'ll see it in most cases but not all.
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 princesstara Last edit in 2014-1-22 12:12:45

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wisper
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Post time 2014-1-22 12:33:32 | Show all posts

Site down again. No apology?

                                             Haven\'t had any issues since the other day. Unless it was all/most servers I doubt there would be any announcements much less compensation (which they don\'t have to do for us at all - ever - which is awesome that they do it)     wisper posted on 2014-01-21 09:25:22             
       
                        Truthfully if a company does want to keep their playerbase, they would...you\'ll see it in most cases but not all.       
    princesstara posted on 2014-01-21 23:12:45     


        It\'s a good idea for them to do so yes, but they don\'t have to. That\'s what I was pointing out is all. I personally wouldn\'t quit a game I enjoy just because it had a problem that caused me to miss an event and didn\'t give me compensation. Yeah it\'s a bummer but it\'s not the end of the world - I play for enjoyment, not for the free goodies I might get. Every game has issues sometimes, that\'s just gaming.
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 wisper Last edit in 2014-1-22 12:33:32

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wolfolk
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Post time 2014-1-22 12:41:37 | Show all posts

Site down again. No apology?

point is simple the game was not down at all sry you lost connection but as i am also on s1 and was on all night i know personally there was no issue with the site!
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 wolfolk Last edit in 2014-1-22 12:41:37

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force of natur...
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Post time 2014-1-22 21:53:04 | Show all posts

Site down again. No apology?

Hello, all, the server is not down at the time you posted I guess, also a refresh will solve it quickly. In addition, we do have announcements in the game before maintenance, at the top middle of the screen, just a few second, most players did not see.
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 force of natur... Last edit in 2014-1-22 21:53:04

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