Diamonds Error

ken oberdorf jr.

I bought $100 today, and I did not receive my 10,000 free one through the Precious event, I have sent three tickets in and no response at all can someone fix this for me please.; Character is Obieone on server S381. Thank You.

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owly

Did you also get 400 points in Tidal pool ?

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ken oberdorf jr.

Reply 1# henrik ugleberg
No the button in the Hot Events did not even red up so I could click it,; I did not spend $100 not to get the free 10k diamonds.; I hope someone answers my tickets and fixes it for me Not a happy camper right now.

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gerbie zombils

Reply 2# ken oberdorf jr.
        Hello player,

        Did you also earn 400 points in Tidal Pool during the Precious Event? You needed to score in Tidal Pool in order to qualify for the additional diamonds. I am still submitting this issue to be investigated.

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