Support Tickets

reddragonaif

I would love it if you guys would actually answer the tickets that we post from facebook accounts as it is to your support teams, been waiting 4 days now almost for an answer to a problem I\'m having ingame with reward items disappearing due to errors. S142 Hercules Character name Ellissandra

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judgement

          ;;;; I would love it if you guys would actually answer the tickets that we post from facebook accounts as it is to your support teams, been waiting 4 days now almost for an answer to a problem I\'m having ingame with reward items disappearing due to errors. S142 Hercules Character name Ellissandra ;;; reddragonaif posted on 2014-11-21 19:48:07;;;;

        support tickets are having huge issue for a long time, if you have any issue I say post them here in support thread instead of the tickets

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secretrogue

        you can always file a report here, The ticketing system sadly isn\'t very well organized here, but if you need assistance with an issue you can always post here.

        as always just leave your
        IGN
Server
Issue: (with as mush detail as possible how ever no personal info AKA credit card numbers etc)

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reddragonaif

        Ok 1 of them have been fixed on here already by Jelly, My second issue is with the Knights Club not finding my account. My account is a Facebook account and is just a straight sequence of numbers. I put in all the information correctly and it always says that the account is not found. I\'m almost VIP 8 level 70 now so I know that I am qualified for it lol.

        IGN Ellissandra
        Server: 142 Hercules

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deth

Knights Club is being revamped, the only way to get into it atm, is to PM Jelly and have her put you into it personally, with the amount that her e-mail gets spammed, your pm will most likely be buried in the avalanche though.

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