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odyhn73
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Post time 2014-11-23 12:32:36 | Show all posts |Read mode
subscription wont cancel Reply:4| View:210
        I have tried 3x to cancel my VIP on server Protomedia316 (Heracles). I get this message when I try and have called Tokyo even about this and nothing has been done and still money is taken from my bank account. I would like the diamonds transferred to my account on S112 (odin) since I have tried contacting support on this issue 2 months now.
                                                                                                       
                                                               
                                                       
                                                               
                                                       
                                                               
                                                       
                                                               
                                                       
                                                                                                                        Playspan subscription                                                                                                                                                                                                                                                        ;Cancellation failed. Your subscription may have been canceled manually by the GMs at your request. Please contact our customer support for details                                                               
                                                               
                                                               
                                                       
                                                               
                                                       
                                                               
                                                       
                                                               
                                                       
                                                                70000685521925577
                                                       
                       
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 odyhn73 Last edit in 2014-11-23 12:32:36

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feather_of_sun
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Post time 2014-11-23 13:17:47 | Show all posts

subscription wont cancel


We can cancel it for you manually. Please wait.
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 feather_of_sun Last edit in 2014-11-23 13:17:47

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odyhn73
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 Author| Post time 2014-11-30 20:55:42 | Show all posts

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what about the diamonds that were given because of the subscription? I want them moved to my account on S112 hero name odin
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 odyhn73 Last edit in 2014-11-30 20:55:42

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acorna
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Post time 2014-12-1 03:21:33 | Show all posts

subscription wont cancel

I will put in a Request for the Diamonds to be Transferred. Please wait patiently.
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 acorna Last edit in 2014-12-1 03:21:33

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