North America Forum

 Forgot password?
 立即注册
Search

We are working to make our Terms of Service agreement easier to read in order to provide you with better services while protecting your personal data. We hope you can spare a few minutes to read the recently updated User Terms of Service. User Terms of Service Privacy Policy
Website League of Angels Support
42239 Threads / 241866 Reply
Search   Favorites  

View: 320| Reply: 2

Wrong/Bug recharge and refund

[Copy link]

16

Threads

99

Posts

0

Credits

User

Rank: 1

Credits
0
dgsf
User
Posts:99
Joined 2014-9-2
Last Visited 2021-02-25
Post time 2014-11-27 06:04:07 | Show all posts |Read mode
Wrong/Bug recharge and refund Reply:2| View:320
        Hi,

        I wanted to recharge 500 diamonds for the Angel Exclusive today, however I made a mistake.

        I pressed the recharge button on my main account in the mini-client, but the game seems to log me into the website with the most recent logged in character, which was my alt. I did not notice being logged in on another account so the first recharge happened on my alt.

        I tried this a second time, except this time I made sure the logged in account was my main character\'s account. Again, the recharge happened on my alt for some reason. This might be a bug - the recharge happening on the latest account logged into the mini-client.

        I have recharged a third time using browser only and not the recharge button in the mini-client and everything worked fine.

        I want to ask you to refund the first two recharges I did, the one I made a mistake with and the second one which might be a bug (for the second one I am completely sure the logged in account was my main).

        The two failed recharges are on: S471(Astaroth), IGN: Laria.

        The associated transaction IDs are the following:
        6V2377359E7782715
        2ND02390J1947432F

        Thank you.
       
Translate

 dgsf Last edit in 2014-11-27 06:04:07

 Support

Report
Default Signature
Reply

Use magic Report

4

Threads

463

Posts

0

Credits

User

Rank: 1

Credits
0
jokeisonyou
User
Posts:463
Joined 2014-9-3
Last Visited 2015-10-28
Post time 2014-11-27 09:29:50 | Show all posts

Wrong/Bug recharge and refund

Hello this issue has been reported. Have a good day
Translate
Floor reply (0)

 jokeisonyou Last edit in 2014-11-27 09:29:50

 Support

Report
Default Signature
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register Now

Points Rules

小黑屋|community.gtarcade.com

2023-4-2 19:36 GMT+8 , Processed in 0.064042 second(s), 36 queries .

Powered by Discuz! X3.2

© 2001-2013 Comsenz Inc.

To Top Return to the list