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Gear disappered as if it were sold.....

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cynikal
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Post time 2014-1-27 08:30:15 | Show all posts |Read mode
Gear disappered as if it were sold..... Reply:22| View:2983

        So throughout the day I have been getting kicked off the game. Says something about losing connection to server. I would refresh immediately when it happened. About 30 minutes ago it happened back to back. Upon the first kick, When I reloaded, I noticed my BR was down about 40k. Refreshed my page. Still there, so I checked my characters gear/stats. Noticed my Nether Knight was removed from the party. So I added him back and gave him his guardian angel. Got my BR back to what it was originally. About 1 minute later, Kicked again. Came back this time to the same thing except about 10k lower then the first time. Opened my char screen and saw the Nether Knight removed again... So I added him back and game him his angel again. But my BR was still lower that it should be. Checked character screen again. My mains weapon was gone. And Nether Knight had 0 pieces of his gear on. In my inventory, are the gems that were socket\'d to them. And I know have 200+mil of gold. I DID NOT SELL MY GEAR. But between these connection kicks. Something happened. And for the record, It wasn\'t my internet. I have ffxi running in the background and it never lost connection or received 0 once.
        I am a VIP player, and have spent my share of real money on this game. This is beyond acceptable and needs to be fixed.
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 cynikal Last edit in 2014-1-27 08:30:15

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anonymous user  Post time 2014-1-28 01:00:56

Gear disappered as if it were sold.....

Server 2, Boadicea, her IGN is Evey, please help her fix her account! This is so wrong that her equipment disappeared as if it never existed, with all of the gold she invested being put into her acct instead!
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 10000143962259... Last edit in 2014-1-28 01:00:56

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 Author| Post time 2014-1-29 01:27:18 | Show all posts

Gear disappered as if it were sold.....

Trying to be patient by waiting for some answers to this... Being VIP, I\'m paying to play this game and its been 2 days now that I\'ve felt like all the money I spent should be refunded. I WANT TO PLAY, but at this rate, its not even worth. As you know, when you made this game, you made it where if you miss a few days you are going to get well behind. WELL..... THAT IS HAPPENING to me now! Can\'t do anything. Even IF my account gets rolled back. I\'m going to have to spend/buy diamonds just to catch up. Which is going to be complete BS. I\'ve submitted ticket on 26 Jan. around 7PM EST. I know it says 24-48. However, being a VIP member and a paying customer, this is unacceptable. 40+ people have seen this post/read it. No one has an answer? Interesting. PICK UP THE BALL PLEASE or you will lose this paying player.
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 cynikal Last edit in 2014-1-29 01:27:18

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lcpl wiz
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Post time 2014-1-29 01:29:42 | Show all posts

Gear disappered as if it were sold.....

you will lose more than just Evey, you will lose me and honeyrose as well, this is ridiculous and pathetic of your customer service and dev teams to not respond and fix a problem your glitchy game caused a loyal player
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 lcpl wiz Last edit in 2014-1-29 01:29:42

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anonymous user  Post time 2014-1-29 01:31:26

Gear disappered as if it were sold.....

Definitely, you will lose us as customers, because this is pathetic service!
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 10000143962259... Last edit in 2014-1-29 01:31:26

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 Author| Post time 2014-1-29 12:05:06 | Show all posts

Gear disappered as if it were sold.....

        Support? Moderators? Super Moderators? No one going to offer to help? Sorry for being impatient, but its getting ridiculous.... Bump.
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 cynikal Last edit in 2014-1-29 12:05:06

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 Author| Post time 2014-1-30 01:22:00 | Show all posts

Gear disappered as if it were sold.....

Bump.
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 cynikal Last edit in 2014-1-30 01:22:00

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anonymous user  Post time 2014-1-30 05:22:03

Gear disappered as if it were sold.....

I\'m sick of it. VIP will be done for when it runs out this month, and I refuse to spend anything else. The lack of common sense and support in this game make me want to quit altogether and find a game where the devs actually care about customers and content in order to get the hard earned cash we are willing to pay.
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 10000143962259... Last edit in 2014-1-30 05:22:03

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alisa s2
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Post time 2014-1-30 10:27:23 | Show all posts

Gear disappered as if it were sold.....

        i stopped my VIP as well... if you made paypal payments to the game then is time to open a dispute through paypal.... that should get there attention...

        - Alisa
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 alisa s2 Last edit in 2014-1-30 10:27:23

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 Author| Post time 2014-1-31 01:44:32 | Show all posts

Gear disappered as if it were sold.....

Bump.
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 cynikal Last edit in 2014-1-31 01:44:32

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