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Unable to create a Support Tickets

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spexi
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Post time 2014-1-29 06:29:41 | Show all posts |Read mode
Unable to create a Support Tickets Reply:7| View:768

        I tried to create a support ticket. I filled in each field and verified they were correct. When I hit submit, I did not get an error and my ticket was never created.

        I tried both with and without an attachment (image of valid type and size - PNG around 60 KB).

        Please fix this.

        Thanks!
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 spexi Last edit in 2014-1-29 06:29:41

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katsune
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Post time 2014-1-29 10:03:32 | Show all posts

Unable to create a Support Tickets

I also have the same problem!
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 katsune Last edit in 2014-1-29 10:03:32

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force of natur...
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Post time 2014-1-29 12:10:14 | Show all posts

Unable to create a Support Tickets

Hello, there, our technicians will take time to look into this, would you please put a post to forum if you have something very important and want to ask for help. Thanks for your support!
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 force of natur... Last edit in 2014-1-29 12:10:14

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 Author| Post time 2014-1-29 12:17:46 | Show all posts

Unable to create a Support Tickets

They appear to be working now. I\'ve submitted my original issue now. Thanks!
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 spexi Last edit in 2014-1-29 12:17:46

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 Author| Post time 2014-1-29 12:18:52 | Show all posts

Unable to create a Support Tickets

Also, please delete this thread so my email address does not show.
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 spexi Last edit in 2014-1-29 12:18:52

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Post time 2014-1-29 17:31:12 | Show all posts

Unable to create a Support Tickets

Reply 2# force of nature
        I am having the same problem .. it seems I cannot recharge because the Next button does not function for me, I cannot Submit a Ticket because the Submit button does not  function for me, and I am having difficulties creating a new thread as suggested by Support, because the button that submits THAT doesn\'t function for me. Any ideas? (All other boxes function as they should in all three aforementioned Support, Recharge and Forum pages.)

        Additional info that was previously requested of me: I and my Credit Card are Canada-based. And for what it is worth, you have successfully received payment from me for two initial Recharges and two monthly VIP packages.
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 pauldnaylor Last edit in 2014-1-29 17:31:12

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 Author| Post time 2014-1-30 14:43:29 | Show all posts

Unable to create a Support Tickets

Thank you force for updating my original post with my correct username...however, all the other posts in this thread still use my email address and it doesn\'t seem to be fixed by me changing my username once the thread has been created.
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 spexi Last edit in 2014-1-30 14:43:29

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