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banyon
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Post time 2014-12-18 11:25:11 | Show all posts |Read mode
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        I hope this can be fixed. I recharged for 19.99 so I could purchased what I thought was the upgrade for king alabaster soul, in legends of agate event. 1st choice is celestial for 1 agate. on bottom is almost same picture I did not look and read it and figured I didn\'t have the agate to swap so spent diamonds 499. Now the bad part. I already have it and it is not the upgrade just a regular mount. Obviously I cannot use the icon twice so would be asking to have the 499 returned and or could I have the upgrade to King alabaster?
        Thanks

        Server Atlas183
        Banyon
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 banyon Last edit in 2014-12-18 11:25:11

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elysium
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Post time 2014-12-18 11:36:22 | Show all posts

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you can\'t get the agate without winning the Beach event, So you might get a refund but you won\'t get an Exchange for an item which you\'ve not earnt.;
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 elysium Last edit in 2014-12-18 11:36:22

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gerbie zombils
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Post time 2014-12-18 13:14:47 | Show all posts

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        Hello player,

        I am submitting your request to have the amount of 499 diamonds returned to you.
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 gerbie zombils Last edit in 2014-12-18 13:14:47

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gerbie zombils
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Post time 2014-12-20 00:43:47 | Show all posts

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Diamonds have been returned.
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 gerbie zombils Last edit in 2014-12-20 00:43:47

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 Author| Post time 2014-12-21 04:08:06 | Show all posts

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Thank You. Happy Holiday\'s
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 banyon Last edit in 2014-12-21 04:08:06

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