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Diamonds are delivered 20 days late to the dead account

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katrinaww
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Post time 2014-12-19 04:35:05 | Show all posts |Read mode
Diamonds are delivered 20 days late to the dead Reply:6| View:327
I payed 20USD on Nov 27 but did not received the diamond. Your supporters said that the transaction was not completed and the money should be returned to my PayPal account. Now suddenly the diamond was delivered on Dec 17 (20 days late) to this dead account, which I don\'t play anymore. In this case what options I have? Can I get a refund or at least transfer the diamond to another account?;Invoice ID: {d00b812f-c470-4b9c-8263-3b56eddc3ad1}:1299693494:{c17e80b0-acdf-467c-957d-94a44769fd33}. Thanks
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 katrinaww Last edit in 2014-12-19 04:35:05

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savioursoul
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Post time 2014-12-19 07:09:05 | Show all posts

Diamonds are delivered 20 days late to the dead account

please give me the in game name and server of the dead account and the in game name and server number of the account you\'d like the diamonds transferred to and we\'d be happy to do that for you.
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 savioursoul Last edit in 2014-12-19 07:09:05

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katrinaww
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 Author| Post time 2014-12-20 13:19:34 | Show all posts

Diamonds are delivered 20 days late to the dead account

        dead account (server Goro S81): katrinaww;
        new account (server Luke S672): LightBringer

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 katrinaww Last edit in 2014-12-20 13:19:34

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gerbie zombils
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Post time 2014-12-20 13:23:46 | Show all posts

Diamonds are delivered 20 days late to the dead account

Your information has been updated, and the diamonds should be transfered no later than Monday.
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 gerbie zombils Last edit in 2014-12-20 13:23:46

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katrinaww
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 Author| Post time 2014-12-20 13:28:00 | Show all posts

Diamonds are delivered 20 days late to the dead account

It would be nice to have the diamond today, so I can get some nice bonus today. I payed on Nov 27 to got the Thanksgiving bonus, but the diamonds were not delivered on that day. That made me frustrated and quit the old account. Thanks
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 katrinaww Last edit in 2014-12-20 13:28:00

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gerbie zombils
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Post time 2014-12-23 01:36:06 | Show all posts

Diamonds are delivered 20 days late to the dead account

        Hello player,

        Your diamonds have been transferred. They were not able to be transferred on the 20th due to it being the weekend, and the staff was only in to move offices.
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 gerbie zombils Last edit in 2014-12-23 01:36:06

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