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Hi question about support ticket

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lindawhines
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Post time 2014-12-19 22:15:56 | Show all posts |Read mode
Hi question about support ticket Reply:6| View:609
        a couple of question.

        1. does support ticket work? it seems that it goes for weeks.
        2. does the support and bug forum works? it seems I see issue from 1-3; 1-4; and even 1-9 days going unsolved

        kinda afraid of posting when I see nothing being done anyway, just some question being answer and that it, issue would still be there
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 lindawhines Last edit in 2014-12-19 22:15:56

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minidaddyb
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Post time 2014-12-19 22:20:12 | Show all posts

Hi question about support ticket

        1 ;no the support ticket have never worked;

        2 yes support and bug forum does work just takes time but does work;
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 minidaddyb Last edit in 2014-12-19 22:20:12

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judgement
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Post time 2014-12-19 22:22:32 | Show all posts

Hi question about support ticket

        1. nope hasn\'t work for a long time so your issue has to go in the forum bug and support section
        2. Yes they do fix thing. lately it has been taking longer than expect it but its usually not like this. I have no more comment for this one as of now.

        You will have to be patience no matter how many days it takes. sorry
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 judgement Last edit in 2014-12-19 22:22:32

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secretrogue
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Post time 2014-12-19 23:04:25 | Show all posts

Hi question about support ticket

        there is a better chance you will get help here on forums.

        If it\'s a bug please fill out a bug report stating your IGN. Server# as well as how severa the bug is and what it is. if it is exploitable, repeatable please contact one of the forum mods.

        If it\'s to get some support with a failed payment, loss of items due to game glitches also leave your IGN, Server# as well as explaining what your issue is.

        Do please use the correct forums though ^_^
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 secretrogue Last edit in 2014-12-19 23:04:25

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chronocommande...
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Post time 2014-12-19 23:04:41 | Show all posts

Hi question about support ticket

        Hi,
        Sorry to say, but tickets don\'t work properly, if you want a quick answer on question, it\'s recommended you place it in general discussion. Any bugs can be posted in the \'bug-section\' and everything else you will need support for can be posted in the \'support\' section.

        Cheers,
        Chronocommander
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 chronocommande... Last edit in 2014-12-19 23:04:41

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lindawhines
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 Author| Post time 2014-12-19 23:38:34 | Show all posts

Hi question about support ticket

thanks its just i seen people\'issue not getting solve lately so i though of not wasting my time ill take a look into it
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 lindawhines Last edit in 2014-12-19 23:38:34

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