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CANCEL VIP on S1

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xyern
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Post time 2014-1-30 23:54:40 | Show all posts |Read mode
CANCEL VIP on S1 Reply:3| View:569

        So I had no idea that VIP was automatically renewed and I see NO WHERE that I can change this setting to cancel it, or any way to delete an account I no longer wish to play.  As a result I have been auto-charged for a server I don\'t even play on, and I filed a ticket over a week ago, but it appears support isn\'t reading any tickets anymore?  I would like this charge refunded so I don\'t have to go do a chargeback for it.  I happily play on S8 and I\'ve put a lot of money into the game.  I just don\'t want to be unjustly charged for things, especially when I\'m not using them.
        Again, I filed a support ticket, but it seems no one responds to those anymore, as I have a few tickets open that have never been looked at...
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 xyern Last edit in 2014-1-30 23:54:40

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force of natur...
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Post time 2014-1-31 00:40:52 | Show all posts

CANCEL VIP on S1

Hello, we will cancel your vip on S1, but we can not delete anyone\'s account, thanks for your understanding!
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 force of natur... Last edit in 2014-1-31 00:40:52

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jessica
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Post time 2014-2-1 10:26:58 | Show all posts

CANCEL VIP on S1

Hello,there. Your vip have been cancelled. Thanks for your support.

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 jessica Last edit in 2014-2-1 10:26:58

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