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Christmas Shop

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jason whitehor...
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Post time 2014-12-20 01:26:30 | Show all posts |Read mode
Christmas Shop Reply:18| View:983
I just recharged 40k today to get my evolved Unicorn from the Christmas Shop event. I went to the shop to get the code for my new upgrade and the points were not there. I have contacted support but no response as yet. Please credit me my points ASAP If anyone is listening.
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 jason whitehor... Last edit in 2014-12-20 01:26:30

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moonlighty
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Post time 2014-12-20 01:37:50 | Show all posts

Christmas Shop


        Dear Player, I apologize for our system mistake not giving you the 40k pts at our Christams theme page. Please be assured I´ll report your issue right now, but for the right report I need you to make screen shot of your payment history showing you recharged 40k diamonds (as proof) so we can add you there your points.

        Please add your IGN and server with the ss I requested.

        Also please understand today is Friday and it won´t  be looked at sooner than Monday.
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 moonlighty Last edit in 2014-12-20 01:37:50

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 Author| Post time 2014-12-20 01:48:54 | Show all posts

Christmas Shop

Reply 1# moonlighty
I dont know where or how to get a screenshot. You can see from your system the details. My in game name is Jace and my server is cronus169
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 jason whitehor... Last edit in 2014-12-20 01:48:54

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Post time 2014-12-20 01:52:27 | Show all posts

Christmas Shop

Reply 2# jason whitehorn
Dear Player I cannot get into database as Jr. Mods don´t  have this access. Please go to your account then payment history and make a screen shot. If you don´t  know how to take screen shot please visit this thread SM cif made (http://community.gtarcade.com/post/37127/) and add ss I required for report.
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 moonlighty Last edit in 2014-12-20 01:52:27

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elysium
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Post time 2014-12-20 01:53:38 | Show all posts

Christmas Shop

The forum mods don\'t have that sort of access. You need to open your account page

Click on purchase history, Press Print Screen, Load up a form of editing program (MsPaint is the easiest), Press Ctrl + V to paste it into the page, Save it as a .jpeg;

Then come to this site press the button ^ there with the image+ on it, upload, find the printscreen you saved and click upload, Do that for your purchase history, Theme shop page and your ingame character.;
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 elysium Last edit in 2014-12-20 01:53:38

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 Author| Post time 2014-12-20 02:02:00 | Show all posts

Christmas Shop

        I have a screenshot but bit wont let me upload it is too large

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 jason whitehor... Last edit in 2014-12-20 02:02:00

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elysium
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Post time 2014-12-20 02:03:32 | Show all posts

Christmas Shop

Go to Tinypng.com and upload it there, then save it, and upload the compressed one.;
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 elysium Last edit in 2014-12-20 02:03:32

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 Author| Post time 2014-12-20 02:10:25 | Show all posts

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Reply 6# elysium
        It doesnt support bitmap images from my paint programme

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 jason whitehor... Last edit in 2014-12-20 02:10:25

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 Author| Post time 2014-12-20 02:16:03 | Show all posts

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Reply 7# jason whitehorn

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 jason whitehor... Last edit in 2014-12-20 02:16:03

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 Author| Post time 2014-12-20 02:16:51 | Show all posts

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Reply 8# jason whitehorn

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 jason whitehor... Last edit in 2014-12-20 02:16:51

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