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Didn't receive my diamonds from 'The Precious'

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salina c
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Post time 2014-12-20 03:06:49 | Show all posts |Read mode
Didn't receive my diamonds from 'The Precious' Reply:7| View:502
        IGN: Icy May
        Server: Ninurta (622) HKT
        Platform: Facebook
        I recharged $100 USD today and was able to collect some of the diamonds from \'the precious\' event but it will not let me collect the diamonds for recharging the amount that I did. I should be able to collect one more time but it is not letting me. I would appreciate this being fixed a.s.a.p. I have already accumulated over 2000 gemology points since I\'ve recharged. It says, I only need 1000 points.

       
       
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 salina c Last edit in 2014-12-20 03:06:49

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plsmoove
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Post time 2014-12-20 04:24:24 | Show all posts

Didn't receive my diamonds from 'The Precious'

        Unlike the recharge reward The Precious event is not cumulative.; Which means you have to recharge each amount exactly as it shows.

        So in order for you to collect the 10k diamonds you would have to recharge $100 in a single transaction, which by the looks of your ss u did not.


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 plsmoove Last edit in 2014-12-20 04:24:24

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salina c
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 Author| Post time 2014-12-20 04:38:19 | Show all posts

Didn't receive my diamonds from 'The Precious'

I never recharged $10, so why was I able to collect the first listed? I charged $40 twice/ $20. No $10 charges. That wouldn\'t make any sense.
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 salina c Last edit in 2014-12-20 04:38:19

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plsmoove
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Post time 2014-12-20 05:18:29 | Show all posts

Didn't receive my diamonds from 'The Precious'

        I know it doesn\'t make any sense, but as a heavy casher that is always how it has worked for me.

        I would hope a mod would verify my statement.;

        Good Luck
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 plsmoove Last edit in 2014-12-20 05:18:29

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salina c
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 Author| Post time 2014-12-20 05:23:52 | Show all posts

Didn't receive my diamonds from 'The Precious'

Thank you!
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 salina c Last edit in 2014-12-20 05:23:52

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savioursoul
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Post time 2014-12-20 06:43:28 | Show all posts

Didn't receive my diamonds from 'The Precious'

You can choose any of the items of equal to or less than the value of your purchase, so one of the 40$ was counted for 10$ or the 20$ was for 10$ and 40$ for 20 and 40.  If that makes any sense.  they do not add up.
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 savioursoul Last edit in 2014-12-20 06:43:28

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berchell.a.god...
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Post time 2014-12-26 05:49:48 | Show all posts

Didn't receive my diamonds from 'The Precious'

Reply 5# savioursoul
So if someone recharges $100USD they should be able to collect for the $40,$20,and $10?
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 berchell.a.god... Last edit in 2014-12-26 05:49:48

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