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Angel Exclusive - Pandora's Icon - Nov 25, 2014

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magnifique226
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Post time 2014-12-20 12:35:35 | Show all posts |Read mode
Angel Exclusive - Pandora's Icon - Nov 25, 2014 Reply:23| View:1255
Dear service rep,;

Back in late November (24-26) I sacrificed 300 blessed stones to satisfy Pandora\'s icon Angel\'s Exclusive requirement. However, after I have done so, the system failed to recognize that I have sacrificed 300 blessed stones. Please investigate. I would not have recharged $50.00 USD if it weren\'t for Pandora\'s Icon. Thank you.

The first action I took was to submit a ticket to the Support. However, no one from Kabam attended to my petition. ; Back on December 11, I posted on the Kabam\'s discussion forum, but again no one replied to me. ;So, I hope someone at GTAracde somehow would address my issue. ;I would not have paid $50 USD if I knew I would not receive the Pandora\'s Icon.;
As you can see in the image file, I did pay $50 USD. ;However, after sacrificed 300 blessed stones, the Angel Exclusive showed I have 33 blessed stones remaining and the section remains incomplete. lease help me.;

Thank you.
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 magnifique226 Last edit in 2014-12-20 12:35:35

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gerbie zombils
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Post time 2014-12-20 13:34:18 | Show all posts

Angel Exclusive - Pandora's Icon - Nov 25, 2014


        Hello player,

        When Angel/Mount Exclusives requirements say \'Sacrifice\' it does not mean to use the Bless Stones, but keep them in your inventory. Then when you have completed all other requirements, click \'Collect\' and it will then prompt you to sacrifice the item, in this case the Bless Stones.

        I will ask if you can be compensated since first, this wording can sometimes be confusing, and secondly, that you first tried to resolve this through Kabam with no response. Please be advised however it will be Monday before I have an answer for you.

        I will also need your server number please.
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 gerbie zombils Last edit in 2014-12-20 13:34:18

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Post time 2014-12-23 01:37:22 | Show all posts

Angel Exclusive - Pandora's Icon - Nov 25, 2014

Bump to get OP\'s attention and additional information.
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 gerbie zombils Last edit in 2014-12-23 01:37:22

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 Author| Post time 2014-12-25 00:49:57 | Show all posts

Angel Exclusive - Pandora's Icon - Nov 25, 2014

Reply 2# gerbie zombils

        Thank you for your prompt response and assistance. ;
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 magnifique226 Last edit in 2014-12-25 00:49:57

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Angel Exclusive - Pandora's Icon - Nov 25, 2014

Reply 3# magnifique226
You\'re welcome, but I still need your server number.
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 gerbie zombils Last edit in 2014-12-25 01:00:01

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 Author| Post time 2014-12-26 06:16:09 | Show all posts

Angel Exclusive - Pandora's Icon - Nov 25, 2014

Reply 4# gerbie zombils
Kabam server 49, thank you for your patience.
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 magnifique226 Last edit in 2014-12-26 06:16:09

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Post time 2014-12-26 09:49:43 | Show all posts

Angel Exclusive - Pandora's Icon - Nov 25, 2014

you need 300 blessed stone you have a only 33
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 volkan akyildi... Last edit in 2014-12-26 09:49:43

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 Author| Post time 2014-12-29 07:13:42 | Show all posts

Angel Exclusive - Pandora's Icon - Nov 25, 2014

Reply 4# gerbie zombils
Hello gerbie, may I have an update? ;There is a Year in Review event going on, it would be fantastic if I get Pandora\'s Icon soon! ;Thank you;
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 magnifique226 Last edit in 2014-12-29 07:13:42

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Post time 2014-12-29 10:52:54 | Show all posts

Angel Exclusive - Pandora's Icon - Nov 25, 2014

Reply 5# magnifique226
No update yet, the staff is just returning to the office. I will have an update for you today or tomorrow.
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 gerbie zombils Last edit in 2014-12-29 10:52:54

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 Author| Post time 2014-12-29 11:30:04 | Show all posts

Angel Exclusive - Pandora's Icon - Nov 25, 2014

Reply 8# gerbie zombils
Thank you very much gerbie. ;Happy Holidays!
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 magnifique226 Last edit in 2014-12-29 11:30:04

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