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DIAMONDS HAVENT COME THROUGH!!

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dingodog
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Post time 2014-12-20 17:31:02 | Show all posts |Read mode
DIAMONDS HAVENT COME THROUGH!! Reply:10| View:521
        30 minutes ago I payed for 30000 DIAMONDS NNE OF WHICH HAVE COME THROUGH. I have refreshed browser 10+ times with no result. this has never happened before why now? I payed by payment wall directly from bank

        name - dingodog
        server - nemetona(564)

       
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 dingodog Last edit in 2014-12-20 17:31:02

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moonlighty
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Post time 2014-12-20 17:34:39 | Show all posts

DIAMONDS HAVENT COME THROUGH!!

Dear Player, I understand your issue but for better check I need your transaction ID, also please note today is staurday and it won´t  be checked sooner than monday.
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 moonlighty Last edit in 2014-12-20 17:34:39

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dingodog
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 Author| Post time 2014-12-20 17:36:15 | Show all posts

DIAMONDS HAVENT COME THROUGH!!

where would I fin transaction ID? and that\'s bs I kinda did it toay because of my precious event and now you say I wont get 60k only 30k? wtf
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 dingodog Last edit in 2014-12-20 17:36:15

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moonlighty
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Post time 2014-12-20 17:42:50 | Show all posts

DIAMONDS HAVENT COME THROUGH!!


Dear Player, you need to go to your email where you should find Purchase Payment auto response for transaction ID which I need. As for the additional 30k diamonds I didn´t say you won´t obtian them I only said it can be looked at Monday, becasue its Saturday. One of the satff members will look at it and after you give us your transaction ID we´ll send you the diamonds.
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 moonlighty Last edit in 2014-12-20 17:42:50

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dingodog
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 Author| Post time 2014-12-20 17:49:22 | Show all posts

DIAMONDS HAVENT COME THROUGH!!

        my bank isn\'t linked to my email. so I don\'t have any transaction ID :/
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 dingodog Last edit in 2014-12-20 17:49:22

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dingodog
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 Author| Post time 2014-12-20 17:51:48 | Show all posts

DIAMONDS HAVENT COME THROUGH!!

        the transaction ID is in the first picture in the first message? or not?

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 dingodog Last edit in 2014-12-20 17:51:48

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Post time 2014-12-20 17:56:01 | Show all posts

DIAMONDS HAVENT COME THROUGH!!


Reply 4# spike2002.74@gmail.com
We´ll use the reference number which you provided in ss at you 1st post. Please await mine or one of my colleagues reply. Have a good day.
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 moonlighty Last edit in 2014-12-20 17:56:01

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 Author| Post time 2014-12-20 18:31:01 | Show all posts

DIAMONDS HAVENT COME THROUGH!!

        will I also get the rewards from the hot events and recharge rewards or are they not counted?

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 dingodog Last edit in 2014-12-20 18:31:01

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gerbie zombils
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Post time 2014-12-21 00:06:45 | Show all posts

DIAMONDS HAVENT COME THROUGH!!

        Hello player,

        In order to get PaymentWall\'s transaction ID number, PaymentWall should still have sent you a confirmation email, containing their transaction details. The needed ID will be a 7 digit code starting with a \'W\'. If you did not receive such an email, please contact PaymentWall direcly in order to get it.

        For the extra diamonds, please provide a screenshot of meeting the 1,000 Gemology score requirement on 12-20-2014 and you will receive the additional diamonds when your issue is resolved.
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 gerbie zombils Last edit in 2014-12-21 00:06:45

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 Author| Post time 2014-12-21 05:29:39 | Show all posts

DIAMONDS HAVENT COME THROUGH!!

cant you just check my account or something? it wont let me post a pic of me with 1000+ points in gemmology with the date beside it
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 dingodog Last edit in 2014-12-21 05:29:39

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