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Gift Pack Does Not Exist

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alexzandra cou...
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Post time 2014-12-21 06:18:06 | Show all posts |Read mode
Gift Pack Does Not Exist Reply:6| View:510
        I am not about to take the trouble of cropping down screen shots when you guys screwed up. The devs can earn the money that I pay into this game (don\'t get me started about the lame christmas event, due to treasure event is for people with too much money laying around, and thats the only real way to get things in the christmas event).

        From the Christmas Carnival, I got a code today:;ZVK1M24Z84ONDME1B1
        When I try to claim it, it tells me Gift Pack Does Not Exist

        IGN: Lady Freya
        Server: Hermes (S194)

        P.S. it really sucks that I can only claim 1 thing from there every 24 hours, that is the only reason I have not bothered to recharge during this(yet another) lame event. If i want to buy 20 sets of seraphs stones a day, it should allow me to.
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 alexzandra cou... Last edit in 2014-12-21 06:18:06

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loggingdreams
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Post time 2014-12-21 06:24:35 | Show all posts

Gift Pack Does Not Exist

        funny i\'ve clicked each item on there and 2/3\'s come back that way for me as well but they can see what you have clicked and what you have collected some im waiting to see if i will get all my stuff ive paid for in points as well

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 loggingdreams Last edit in 2014-12-21 06:24:35

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ghostlyfire
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Post time 2014-12-21 06:29:20 | Show all posts

Gift Pack Does Not Exist

same here 2 diff codes for 2 diff items (havent used any today) pack does not exist.
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 ghostlyfire Last edit in 2014-12-21 06:29:20

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aj lee [ninsar...
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Post time 2014-12-21 09:46:00 | Show all posts

Gift Pack Does Not Exist

        Hello Alex,Please give codes up to an hour to work, codes are processed the same way players in cross server are, which means it could take some time to become valid. If you have further issues with the pack please send a ticket.While you\'re at it, please post a screenshot to prove this is not a freebie.;
        Thank you and happy holidays
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 aj lee [ninsar... Last edit in 2014-12-21 09:46:00

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lgcjosh
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Post time 2014-12-21 09:48:27 | Show all posts

Gift Pack Does Not Exist

Please do not post full codes in forums as they have been getting stolen. As aj lee said sometimes it does take a while for codes to work as the system is currently very busy trying to accepts codes. Give it 5-10 mins and try again. If it still doesnt work post back and wait for an on duty staff member to assist you.
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 lgcjosh Last edit in 2014-12-21 09:48:27

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gerbie zombils
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Post time 2014-12-22 05:11:48 | Show all posts

Gift Pack Does Not Exist

        Hello player,

        The reason for the limit on resources is to keep players from exploiting the shop to gain a large amount of resources.

        Your issue has been submitted so that a new code can be sent to you.
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 gerbie zombils Last edit in 2014-12-22 05:11:48

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