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Support tickets?

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bearheart
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Post time 2014-12-21 07:26:12 | Show all posts |Read mode
Support tickets? Reply:6| View:304
Is the staff answering tickets anymore in the support area?
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 bearheart Last edit in 2014-12-21 07:26:12

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owly
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Post time 2014-12-21 07:44:53 | Show all posts

Support tickets?

        Yes, but it can take a while

        Post your issue here, remember to post IGN, Server and platform and Junior admins will forward it to devs
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 owly Last edit in 2014-12-21 07:44:53

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 Author| Post time 2014-12-21 07:47:45 | Show all posts

Support tickets?

Reply 1# henrik ugleberg
        It has personal info and dont want it out in the open, and Why does it take so long?

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 bearheart Last edit in 2014-12-21 07:47:45

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lgcjosh
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Post time 2014-12-21 08:48:21 | Show all posts

Support tickets?

        Read here for the current ticket system status:
        http://community.gtarcade.com/post/41204/
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 lgcjosh Last edit in 2014-12-21 08:48:21

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 Author| Post time 2014-12-21 09:02:10 | Show all posts

Support tickets?

Reply 3# lgcjosh
So with ALL the money they make, they can only afford only 1 person at a time to answer trouble tickets? And they say they care? If they really care they would put more people on it to have a more timely response.
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 bearheart Last edit in 2014-12-21 09:02:10

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Post time 2014-12-21 09:16:23 | Show all posts

Support tickets?

It\'s not what they can afford. It is a technical bug that is only allowing 1 person at a time to read into the ticket system.
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 lgcjosh Last edit in 2014-12-21 09:16:23

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