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Wrong purchase

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bobcat_
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Post time 2017-5-18 04:17:47 | Show all posts |Read mode
Wrong purchase Reply:2| View:299
Edited by bobcat_ at 2017-5-18 04:17

Today I purchased in x-server group deal 20 shard of Moira skin , Retribuition, by mistake.
They are useless to me because I don't have conditions to get the others 80.
Can you do something about it, please. I need those topaz to other items.



S1246-Boadicea-GMT
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 bobcat_ Last edit in 2017-5-18 04:17:47

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madhu - jm
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Post time 2017-5-18 05:48:58 | Show all posts
Hi,

I forwarded your request to the dev team. It will be up to the dev team to make a decision on whether to return your Topaz. Please note that the dev team is busy and there is a huge backlog of issues, and it might take some time for the dev team to look at this request.

Madhu - Junior Moderator
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 madhu - jm Last edit in 2017-5-18 05:48:58

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madhu - jm
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Post time 2017-6-16 06:41:47 | Show all posts
Hi,

The dev team responded and I am sorry that they cannot make the exchange. They are getting stricter with these exchanges lately.

Madhu - Junior Moderator
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 madhu - jm Last edit in 2017-6-16 06:41:47

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