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cajones201978
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Post time 2017-5-18 04:44:09 | Show all posts |Read mode
Recharging Reply:5| View:366
save order Error,please contact webmaster! Thank you!  Has anyone had this error come up.  If  I can not recharge then it is not fair or right for me to loose the 1000 Diamonds and 200 Extra Topaz because of the system.  How can this be comped or fixed?
IGN ValiantEagle Server 1336-Ninshebargunnu
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 cajones201978 Last edit in 2017-5-18 04:44:09

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nanente (loa2 ...
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Post time 2017-5-18 04:58:52 | Show all posts
Same problem here, and I'm trying to recharge 2000Topaz to get the T2000 Party rewards 2000 Topaz and 8000 Diamonds :/ Not to mention all the other goodies we could get today the 17th of May.
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 nanente (loa2 ... Last edit in 2017-5-18 04:58:52

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bjoern.scholz
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Post time 2017-5-18 05:00:04 | Show all posts
greetings i got the same save order error for an recharge of 200topas so actually i lose alot asswell like dias and many other stuffs pls do some against this error note

malisen s341 megaripper
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 bjoern.scholz Last edit in 2017-5-18 05:00:04

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madhu - jm
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Post time 2017-5-18 05:34:34 | Show all posts
Hi,

Please raise a ticket at the recharge support center link https://support.gtarcade.com/faq/index/cid/380/sid/400/gid/160
Keep track of your ticket number for reference. It can be found in the Address bar. Here is a screenshot for ticket number
http://prnt.sc/f1wxwf

We, moderators, no longer forward recharge issues in the Forums support.

Madhu - Junior Moderator
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  • you know you wont get any answer from there i still got there an ticket open with isnt being look at all from them
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    2017-5-18 06:56  Reply

 madhu - jm Last edit in 2017-5-18 05:34:34

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madhu - jm
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Post time 2017-5-18 05:40:41 | Show all posts
Hi,

The dev team has been notified of this issue and they are looking into it right now.

Madhu - Junior Moderator
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 madhu - jm Last edit in 2017-5-18 05:40:41

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solomon.kh
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Post time 2017-5-18 17:55:55 | Show all posts
I have the same problem, I have rechared 400 topaz today and didnot get them, will u fix it?
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 solomon.kh Last edit in 2017-5-18 17:55:55

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