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Too many code problems

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reginac369
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Post time 2014-12-22 16:28:25 | Show all posts |Read mode
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IGN CaughtYa GTarcade server 520 ;;
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 reginac369 Last edit in 2014-12-22 16:28:25

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reginac369
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 Author| Post time 2014-12-22 16:30:47 | Show all posts

Too many code problems

        and this one for which a non mod tells me is because I must wait 24 hours to try the code?? ;ummm WHAT?

        http://community.gtarcade.com/post/44151/
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 reginac369 Last edit in 2014-12-22 16:30:47

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lgcjosh
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Post time 2014-12-22 16:31:51 | Show all posts

Too many code problems


        Hi reginac369,

        As i stated in your previous post you must wait 24 hours from your previous redemption before you can claim another code of the same item. It\'s set this way to prevent abuse of the system. Please make sure you have waited 24 hours then try your code again. Thanks and Happy Holidays!;

        And i don\'t need to have a mod tag to know what i\'m talking about...
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 lgcjosh Last edit in 2014-12-22 16:31:51

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only sloth
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Post time 2014-12-22 18:16:02 | Show all posts

Too many code problems

The shop web page resets the purchase limit at midnight, but the in game retrieval limit (your 1 daily valid attempt) resets every 24 hours. This causes a brief window wherein you can successfully purchase a second code from the site, even though you can not redeem it;in game until the 24 hours are up and your valid attempts counter refreshes.

A nuisance, for sure, but they have to have one web site designed to accommodate all of the server time zones, so there really isn\'t a way to compensate for the difference in server reset times.

No, I am not a mod either, but I have read enough posts, including ones with mod responses, about this specific problem, to feel fairly confident this is what you are experiencing.



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 only sloth Last edit in 2014-12-22 18:16:02

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neuro
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Post time 2014-12-22 18:37:56 | Show all posts

Too many code problems

        Dear regina

        What\'s the resource for that code? When was the last time (exact time) you use code for the same resource? We\'ve asked the devs about how the code usage works and its being designed, so that code usage is reseted everyday according to HKT time.

So, for example if you play at EST server and use the code for Gold x 2M at 22:00  EST time, and then after EST server reset you use the code for Gold x 2M again at 08:00 EST time, it\'ll return that event code error since it still counts same resources code is being used in a day. You need to wait until 12:00 EST time at least before using that code again.

        To prevent this from happening, please try to pick a fixed time that\'s good for you to use the code, for example using code everyday after WB time.

        So for a reminder daily point check in is reseted according to your local time, but as for code usage it\'s reseted according to HKT time, not 24 hours after the last code usage. I, myself set 2 times for this event daily: 1 for check in the points, and another to use the code. Hope this could help.

        As for lgcjosh, I dunno whether my colleague has already told you or not. We really appreciate your help in answering player issues, but it\'d be more helpful to us if you refrain doing so with your limited capability. It doesn\'t mean that our answer are always right, but whenever we give any answer to player issue, we give answer based on what we as players experience plus the information that we know from the devs about certain issue.

        Currently what you\'re doing is \'impersonating mods\' and there\'re still no forum rules about that until now, but if continous behaviour like this could cause hindrance to our work, there might be a new rule established for this case. So, once again we\'d really be glad if you could help players using \'player\' behaviour, not \'mod\' behaviour. Thanks for understanding
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 neuro Last edit in 2014-12-22 18:37:56

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 Author| Post time 2014-12-22 23:32:49 | Show all posts

Too many code problems

        Thank you neuro for clearing that up for me, seems silly though. I understand the potential for abuse, having stated that, I chose EST server because that is MY time zone, not HKT.;


        Anywho, thanks again for the answer, will adjust accordingly.
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 reginac369 Last edit in 2014-12-22 23:32:49

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graydragon
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Post time 2014-12-22 23:57:10 | Show all posts

Too many code problems

        Graydragon - Sterope S232

        Everyday I buy codes for items on the theme page and they never work immediately and I have to wait for them to work. This does not seem like good planning but seems to be the way the game is set up.;
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 graydragon Last edit in 2014-12-22 23:57:10

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liz m
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Post time 2014-12-23 00:15:32 | Show all posts

Too many code problems

I have bought codes I have six of them for totem badges it does not let me redeem any one of them. I have tried every other day so to avoid the time confusion and I still get an event error code or my code has already been redeemed. Not possible when I just received it. I need help.
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 liz m Last edit in 2014-12-23 00:15:32

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