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Recharging

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cajones201978
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Post time 2017-5-18 07:15:03 | Show all posts |Read mode
Recharging Reply:11| View:1241
save order Error,please contact webmaster! Thank you!.    This has happened several times and I can not get a chance to recharge.  I think I should be comped. There is a chance to get 1K in diamonds and 200 more topaz for $5.  My IGN is ValiantEagle and My server is 1336-Ninshebargunnu.  Please fix this or allow comp before midnight.  Several other items available for recharge as well.
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 cajones201978 Last edit in 2017-5-18 07:15:03

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fresh cheeseca...
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Post time 2017-5-18 09:34:56 | Show all posts
It seems some people are having success going to the website directly, clicking the recharge button under where you press "Play Now" and then going from there. It won't load my server's character, though. Just the spinny wheel of derp. If you recharge from inside the game, then you get the "save order Error,please contact webmaster! Thank you!" message
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 fresh cheeseca... Last edit in 2017-5-18 09:34:56

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depechenode
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Post time 2017-5-18 07:26:16 | Show all posts
Hello,
I am sorry that your are having recharge issues.  Most of the time it is an error on the issuing bank end.  If you can not resolve your end or bank end, please use the Ticket system to report your issue.  Here is the link:
https://support.gtarcade.com/en/faq/index/cid/380/sid/400/gid/160

Thank you, depechenode, JR. Mod, GTA LoA2
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  • There is absolutely no way this is an error on our end. Nobody can recharge. Your WorldPay is bugged and will not even allow us to enter any payment details. It just opens the secondary window and says "save order Error,please contact webmaster! Thank you!"

    Try it for yourself before referring to your script please. It's a bit insulting.
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    2017-5-18 07:30  Reply
  • Gotta agree with that have been trying to recharge for over an hour I get my server in s498 and the page just spins but will not let me even hit an amount. sassy s498
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    2017-5-18 08:07  Reply

 depechenode Last edit in 2017-5-18 07:26:16

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madhu - jm
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Post time 2017-5-18 07:41:21 | Show all posts
Hi,

The dev team has been notified of this issue and working to resolve it. Sorry for the inconvenience.

Madhu - Junior Moderator
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 madhu - jm Last edit in 2017-5-18 07:41:21

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duelmaster182
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Post time 2017-5-18 08:02:15 | Show all posts
Edited by duelmaster182 at 2017-5-18 08:12

Respectfully, this issue has been going on for over 8 hours. I'm in a new server and I will be very upset if angel fund is closed before I can buy anything, and will just refrain from recharging or playing the game. Plus, the mini client hasn't been able to log in for over a day now. I know the mod team is scrambling to cover dev incompetence, but I hope you can understand the community being a little irritated.
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 duelmaster182 Last edit in 2017-5-18 08:02:15

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karenblue21484
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Post time 2017-5-18 08:18:04 | Show all posts
I had the same problem as to recharging. I got through on the browser and was able to recharge.
sassy s498
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 karenblue21484 Last edit in 2017-5-18 08:18:04

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donberdeaux
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Post time 2017-5-18 11:18:00 | Show all posts
Edited by donberdeaux at 2017-5-18 11:22

I can not recharge with AMEX or VISA... it has been broken all day... Please fix prior to reset in 4 hours..... It takes me to show me payment history.... wont go to the charge page...
S1059 Avalor
When I go to my log in page and attempt to recharge.. it give WARNING   and OK.... nothing else.... Can't recharge from anywhere

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 donberdeaux Last edit in 2017-5-18 11:18:00

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madhu - jm
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Post time 2017-5-18 11:32:46 | Show all posts
Hi donberdeaux,

The dev team is looking into this issue. The problem is due to WorldPay and the dev team is working to get a resolution. Sorry for the inconvenience.

Madhu - Junior Moderator
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  • If I do not rechage 200 topaz I am losing T2000 8000 Diamonds, 200 Topaz,
    World Day  10 Relic Crystals and 2 divine token
    Rune Blast 2 lv 8 rune and 1 lv 7 dual
    ! topaz for 500 sage and 500 inscribe crystal
    Pet essence 10 for 1000 diamond
    Single rechagre 4000 dia
    Sinngle recharge 8000 Dia
    Custom Recharge 1 and 2000 for 8 crimson gem and 400 stones
    All rounder 100 eternal sword
    Cant use obsidian sale to use my gems for 10 relic crystals and 5 Crimson Gem...
    HOW WILL I GET THESE BACK.....
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    2017-5-18 13:04  Reply
  • I know how you feel mate :/
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    2017-5-18 14:13  Reply

 madhu - jm Last edit in 2017-5-18 11:32:46

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fresh cheeseca...
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Post time 2017-5-18 11:52:39 | Show all posts
I was just able to recharge. If you see this, then GOGOGO before reset.
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 fresh cheeseca... Last edit in 2017-5-18 11:52:39

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anton levay
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Post time 2017-5-18 11:57:16 | Show all posts
I can't recharge and I won't until mini client is fixed. Why give money to something you can't play
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  • Login normally to the mini client, click the Yahoo! icon, close out of that icon, then it should have logged you in to bypass it. It's working for me.
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    2017-5-18 12:29  Reply

 anton levay Last edit in 2017-5-18 11:57:16

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