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Manually having to renew vip subscription...

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rarmy
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Post time 2014-12-23 05:17:47 | Show all posts |Read mode
Manually having to renew vip subscription... Reply:3| View:372
it is with great mirth and merriment that I have to manually resubmit my $6.99 monthly fee. And it is even more hilarious when I check Paypal and it tells me YOU cancelled the payment.; Now what?? BTW, have never been contacted back on any ticket submitted, 2 business days or other-wise...
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 rarmy Last edit in 2014-12-23 05:17:47

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gerbie zombils
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Post time 2014-12-23 08:20:12 | Show all posts

Manually having to renew vip subscription...

        Hello player,

        If you are experiencing an issue, please post to the Support forum. The ticketing system is backlogged and currently only two people have access to it and for limited time.

        If you would, please provide me with your IGN, server number, and an UltimatePay transaction ID so we can have this issue fixed for you.
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 gerbie zombils Last edit in 2014-12-23 08:20:12

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rarmy
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 Author| Post time 2014-12-23 10:28:46 | Show all posts

Manually having to renew vip subscription...


          ;;;;                        Hello player,       
       
                        If you are experiencing an issue, please post to the Support forum. The ticketing system is backlogged and currently only two people have access to it and for limited time.       
       
                        If you would, please provide me with your IGN, server number, and an UltimatePay transaction ID so we can have this issue fixed for you.       
;;; gerbie zombils posted on 2014-12-22 19:20:12;;;;


        ticket already opened with upload of paypal transaction..which shows canceled, not declined..

        IGN - Marcus; Server Nuadhu 568


                                Item Title:                                                       
                       
                                VIP                       
                                Invoice ID:                                                       
                       
                                {0613b7f7-1442-4cda-b1af-b250b0db4b86}:1308299266:{48083f0d-e0ad-4d42-9c4d-d6930f749a47}                       
                                Date:                                                       
                       
                                Dec 22, 2014                       
                                Time:                                                       
                       
                                14:24:42 PST                       
                                Status:                                                       
                       
                                Canceled;;                       
                               
                       
                                The seller canceled this payment, and the money has been returned to your account.                       
                                Shipping Address:                                                       
                       
                                No Address Provided                       

                                Item Title:                                                       
                       
                                VIP                       
                                Invoice ID:                                                       
                       
                                {e784c8d7-b505-4cb0-98e7-707395b317f2}:1308276730:{25c63a34-619d-4207-942e-a1f88f269028}                       
                                Date:                                                       
                       
                                Dec 22, 2014                       
                                Time:                                                       
                       
                                13:03:58 PST                       
                                Status:                                                       
                       
                                Canceled;;                       
                               
                       
                                The seller canceled this payment, and the money has been returned to your account.                       
                                Shipping Address:                                                       
                       
                                No Address Provided                       

        did it twice...


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 rarmy Last edit in 2014-12-23 10:28:46

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