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double charge for VIP....W.T.F.

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v.45magna
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Post time 2014-12-24 13:25:43 | Show all posts |Read mode
double charge for VIP....W.T.F. Reply:5| View:686
on 4DEC2014 I asked for help...the reason I was being charged three times for my VIP subscription...now since that ticket was submitted...I have 2 charges on my card....I either want a refund on one of the charges...or my subscription renewed in Jan2015...here is the screen shot of supports answer...W.T.F....you were aware of the situation but haven\'t done anything to resolve the issue....
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 v.45magna Last edit in 2014-12-24 13:25:43

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feather_of_sun
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Post time 2014-12-24 13:35:38 | Show all posts

double charge for VIP....W.T.F.

        Dear player,

        I am going to need your in game name and server number.
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 feather_of_sun Last edit in 2014-12-24 13:35:38

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 Author| Post time 2014-12-28 07:18:30 | Show all posts

double charge for VIP....W.T.F.

        game name: deadsilance
        server: chimera (337)
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 v.45magna Last edit in 2014-12-28 07:18:30

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Post time 2014-12-30 14:13:30 | Show all posts

double charge for VIP....W.T.F.

        Dear player,

        The devs asked whether you would like to accept a diamond compensation.
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 feather_of_sun Last edit in 2014-12-30 14:13:30

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v.45magna
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 Author| Post time 2015-1-2 05:48:03 | Show all posts

double charge for VIP....W.T.F.

i want my VIP....I paid twice for it...so I should get if for 2 months....I thought this was simple...no refunds so extend my VIP till the end of the next month
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 v.45magna Last edit in 2015-1-2 05:48:03

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