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Several bugs/issues Wrecked my XMAS day game play

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moirae
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Post time 2014-12-26 13:16:13 | Show all posts |Read mode
Several bugs/issues Wrecked my XMAS day game pla Reply:12| View:752

        Hello game dev\'s

        I am a very unhappy game player (KF) all Xmas day I had nothing but problems with game, it kept Erroring out on me, I didn\'t receive my 5th day Holiday login rewards, I play through facebook, and would share my achievements, didn\'t get my attachment in mail. I had problems with Secret arena, I would devote items ( hell gems lvl 1-3 100+ each) and only received 8 dragon crystal of each, a total of 24 dragon crystals. I am so choked, I had enough items to get mount, but didn\'t get mount due to game not giving me proper amount of Dragon Crystals, due to error on your part (game).;I would do hell, blitz and game would error and I wouldn\'t receive rewards.

        Everyone in the alliance know all the problems I was having. (leader, officers, etc.);
        Example: Secret Arena: I was telling everyone to separate all their Hell gems and devote them 1 at a time cause you get 1 Dragon Gems (1 hell = 1 DC), not to denote them as a group of multiples, cause you one will get 8 DC,;they were telling me other wise. we had an argument for an hour over this, cause no matter what iI tried that\'s all I would get.

        This ruined my Christmas day game time. not happy at all. please fix, and reimburse me in a more than fair way to keep me happy please.

        Server: Triangulum(S172)
        In game name: etra
        Alliance: Trinity
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 moirae Last edit in 2014-12-26 13:16:13

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moirae
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 Author| Post time 2014-12-26 13:24:13 | Show all posts

Several bugs/issues Wrecked my XMAS day game play

        Dear Game DEV\'s
        Dec 26, (day 6) I received Holiday Gift (day 5) consecutive login, I am one day behind. I should have received both day 5 and 6.
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 moirae Last edit in 2014-12-26 13:24:13

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anonymous user  Post time 2014-12-26 13:52:25

Several bugs/issues Wrecked my XMAS day game play

        Up and up ^^
        Hope they will reply your complaint as soon as they can, before weekend!
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 1744768480 Last edit in 2014-12-26 13:52:25

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hiehie
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Post time 2014-12-26 13:59:49 | Show all posts

Several bugs/issues Wrecked my XMAS day game play


          ;;;;                        Hello game dev\'s       
       
                        I am a very unhappy game player (KF) all Xmas day I had nothing but problems with game, it kept Erroring out on me, I didn\'t receive my 5th day Holiday login rewards, I play through facebook, and would share my achievements, didn\'t get my attachment in mail. I had problems with Secret arena, I would devote items ( hell gems lvl 1-3 100+ each) and only received 8 dragon crystal of each, a total of 24 dragon crystals. I am so choked, I had enough items to get mount, but didn\'t get mount due to game not giving me proper amount of Dragon Crystals, due to error on your part (game).;I would do hell, blitz and game would error and I wouldn\'t receive rewards.       
       
                        Everyone in the alliance know all the problems I was having. (leader, officers, etc.);       
                        Example: Secret Arena: I was telling everyone to separate all their Hell gems and devote them 1 at a time cause you get 1 Dragon Gems (1 hell = 1 DC), not to denote them as a group of multiples, cause you one will get 8 DC,;they were telling me other wise. we had an argument for an hour over this, cause no matter what iI tried that\'s all I would get.       
       
                        This ruined my Christmas day game time. not happy at all. please fix, and reimburse me;in a more than fair way to keep me happy please.       
       
                        Server: Triangulum(S172)       
                        In game name: etra       
                        Alliance: Trinity       
;;; katrina de witt posted on 2014-12-26 00:16:13;;;;


        Erm.. Hellgems points depends on the level of the gems i think. So why bother argueing over something that minor. Not a way to celebrate holidays though, playing browser games.

        The event ends on the 28th midnight, so last day (day 6 would be on the 27th i guess.) Not sure how this makes it wrong since the login gifts are daily and it depends solely on the event present, not depending on the holiday itself.

        Other errors that are not fixed have always been there. Its already wonderful that they do fixes during Christmas eve and Christmas, feel kinda bad for them to be working even on holidays.
       

        Lastly, the game continues to run without you, so i dont see why they need to reimburse ur happiness. And is it me or thats being too selfish.
        Please provide relevent bugs to help the game and community in forums. Thank you.
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 hiehie Last edit in 2014-12-26 13:59:49

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Post time 2014-12-26 22:43:28 | Show all posts

Several bugs/issues Wrecked my XMAS day game play

Reply 1# katrina de witt

        Hi,
        I\'ll need your IGN and server.
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 chronocommande... Last edit in 2014-12-26 22:43:28

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Post time 2014-12-26 22:44:30 | Show all posts

Several bugs/issues Wrecked my XMAS day game play

        1. I\'ll ask Jelly to check your logs and return the D-Crystal
        2. For the errors, could you post a screenshot?
        3. share bug has been reported.
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 chronocommande... Last edit in 2014-12-26 22:44:30

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 Author| Post time 2014-12-28 09:28:04 | Show all posts

Several bugs/issues Wrecked my XMAS day game play


Reply 4# chronocommander happy

        I gave my IGN and Server in main post on bottom
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 moirae Last edit in 2014-12-28 09:28:04

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Post time 2014-12-28 17:25:34 | Show all posts

Several bugs/issues Wrecked my XMAS day game play

Reply 3# hiehie
The Christmas event is actually over at 23:59 pm server time on the 28. People always get the end of events wrong. If it says something like 2014-12-22 - 2014-12-28 it always means that the last day of the event is at the end of the the day and not at the start which I have noticed constantly confuses everyone. Just pointing it out so that hopefully from now on people won\'t get confused when an event ends.
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 jonathan taylo... Last edit in 2014-12-28 17:25:34

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Post time 2014-12-29 02:39:18 | Show all posts

Several bugs/issues Wrecked my XMAS day game play

Bug reported.
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 chronocommande... Last edit in 2014-12-29 02:39:18

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Post time 2014-12-29 19:30:55 | Show all posts

Several bugs/issues Wrecked my XMAS day game play

Done~
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 jellyxx Last edit in 2014-12-29 19:30:55

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