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Recharge - common theme this morning

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anthony
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Post time 2017-5-18 19:02:58 | Show all posts |Read mode
Recharge - common theme this morning Reply:6| View:248
Recharge successful via the GTarcade\Woldpay site, no topaz recieved (and no email notification)

Order number:  149510490878864
Character: Dragona
Server: S292 - Squealer
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 anthony Last edit in 2017-5-18 19:02:58

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t_yorke82
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Post time 2017-5-18 19:15:21 | Show all posts
same for me:

PAYPAL *GTARCADE 35314369001 GBR
Character: ElenadiTroia
Server: S696 - RakkinGalor
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 t_yorke82 Last edit in 2017-5-18 19:15:21

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bjoern.scholz
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Post time 2017-5-18 19:16:10 | Show all posts
greetings

i made a recharge of 200 Topas few mins ago i got the bill email but i dont got the Topas and the in game mail




Payment Information
Name: User
Reference Number: w118036989
Order date: May 18, 2017 6:10 AM (GMT-5)
Payment method: Paysafecard

Product
Price
ReCharge $6.24
US $6.24

made for malisen Server 341 megaripper
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 bjoern.scholz Last edit in 2017-5-18 19:16:10

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nafez.kanj
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Post time 2017-5-18 19:21:47 | Show all posts
Same here. Recharged 2000 topaz, nothing came, no mail notification, no bonus diamonds from special offer.

Character Name: Nafez
Server: S872- Balor- EST

Do something.
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 nafez.kanj Last edit in 2017-5-18 19:21:47

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nzknight
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Post time 2017-5-18 19:24:20 | Show all posts
Same issue
2017-05-18        LoA II        S933-Sif-PST        400 Topaz        9.99        149510474940366        Adyen
Funds have gone from bank, but nothing received ingame
S933-Sif-PST Knight
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 nzknight Last edit in 2017-5-18 19:24:20

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diablo666.dm
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Post time 2017-5-18 19:28:43 | Show all posts
same issue recharged 800 topaz it's gone through but no in game mail, no topaz and no email confirmation.
s277 windwalker - aurora
order number : 149510510758782 Transaction ID 0SB30849DU2988913
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 diablo666.dm Last edit in 2017-5-18 19:28:43

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wherelineis
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Post time 2017-5-18 19:51:25 | Show all posts
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 wherelineis Last edit in 2017-5-18 19:51:25

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