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Version Updates Cause Event Attempts Loss

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jeffslair
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Post time 2014-12-26 23:58:05 | Show all posts |Read mode
Version Updates Cause Event Attempts Loss Reply:4| View:315
        Greetings,
        I don\'t know if this is an old problem or a new one. But recently (over the last couple weeks) any time there is a game version update while I am in any event (Inferno, Tidal Pool, Erebus, Team Dungeon ect...) I lose that attempt and gain none of the rewards. Is this a server problem or just something wrong with my account? Your in game writeup states the Game Version Updates will not interrupt game play. And all I need to do is refresh my screen. Well refreshing does nothing about giving me back any attempts or winnings the Version Update thing caused.

        Please look into this matter.

        Sincerely,
        In Game Name: Erlina
        Server Number: Telescopium (420)

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 jeffslair Last edit in 2014-12-26 23:58:05

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crono nayr
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Post time 2014-12-27 01:25:47 | Show all posts

Version Updates Cause Event Attempts Loss

happens to me twice when i was in tarot..sadly we cant do anything
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 crono nayr Last edit in 2014-12-27 01:25:47

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moonlighty
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Post time 2014-12-27 01:32:11 | Show all posts

Version Updates Cause Event Attempts Loss

Dear Player, the Game update is update done by our dev. staff. There is nothing wrong with your account, and sadly there wont  be any compensation for this happening whenever you´re at inferno, tarot, Team Dungeon etc.
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 moonlighty Last edit in 2014-12-27 01:32:11

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 Author| Post time 2014-12-27 02:21:16 | Show all posts

Version Updates Cause Event Attempts Loss

Nifty,
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 jeffslair Last edit in 2014-12-27 02:21:16

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