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sorinz
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Post time 2014-12-27 07:02:38 | Show all posts |Read mode
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        Hi LOA team ,
        I find ridiculous the fact that I\'m not able to recharge and that my ticket was not solved since 20 of dec.
        Is unbelievable to be able to recharge all other amounts except 299$.
        I require my 60k diamonds from precious event that I\'ve lost today because of you.



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 sorinz Last edit in 2014-12-27 07:02:38

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owly
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Post time 2014-12-27 07:20:49 | Show all posts

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        No offense, but if you want help - at least follow forum rules when asking for support ?

        You need to provide IGN, server and platform
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 owly Last edit in 2014-12-27 07:20:49

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sorinz
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 Author| Post time 2014-12-27 17:28:04 | Show all posts

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        yup ,u r right , I was to nervous and I missed that part .

        PrivateS
        Epeius(S339)-GMT
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 sorinz Last edit in 2014-12-27 17:28:04

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Post time 2014-12-27 17:35:43 | Show all posts

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Will ask but no promises if we send the reward for predicious? Also do you have link of your old thread where you wrote about this issue at 20th December? So we can take this to attention of our staff.
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 moonlighty Last edit in 2014-12-27 17:35:43

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 Author| Post time 2014-12-27 18:38:18 | Show all posts

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        Hi moonlighty,

        thx for your fast reply .
        I have a ticket opened for this .

        credit card declined10:41Dec 20,2014
        hi guy\'s Lately my credit cards are declined for 300$ recharge, already talked with my bank and they have no involvement in this . please solve this asap , I don\'t want to miss The Precious event . Thx
                        Server replied 18:41 Dec 26,2014         
                        Your request has been received, and is being reviewed by our support staff. We will aim to answer you within 2 business days.                                If you want to add supplementary information to your request, please reply within this ticket.       
                        *******;replied11:06Dec 20,2014       
                        Hi, we suggest you could use a different payment tools (PaymentWall or WorldPay) to try again, thanks.       
                        credit card declined08:45Dec 26,2014       
                        Hi , ive tried all payment methods now , and my payment is still rejected for 299$ recharge       
                        credit card declined18:41Dec 26,2014       
                        I\'ve tried 2 different credit cards and the same result , payment rejected.       

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 sorinz Last edit in 2014-12-27 18:38:18

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 Author| Post time 2014-12-29 14:16:04 | Show all posts

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        Hi guy\'s ,
        any answer to my request ?
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 sorinz Last edit in 2014-12-29 14:16:04

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 Author| Post time 2015-1-6 15:55:03 | Show all posts

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        Not even the decency to answer .
        Thank you very much guy\'s , you just;made me realize that this game doesn\'t worth spending anymore .;
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 sorinz Last edit in 2015-1-6 15:55:03

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