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vip renewal and christmas store

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david hogan_57...
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Post time 2014-12-28 00:55:00 | Show all posts |Read mode
vip renewal and christmas store Reply:5| View:345
        my vip renewed but my 500 diamonds didnt come thru..i clicked on retrieve and i didnt get them..tried refreshing but couldnt click on retrieve again. anyway i can them?
        also i wasnt able to use my lollipops..is there anyway to use them to get st nick crest? i have the required amounts but had some internet issues before i could use them.;
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 david hogan_57... Last edit in 2014-12-28 00:55:00

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acorna
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Post time 2014-12-28 02:04:32 | Show all posts

vip renewal and christmas store


        Hello David! If you can please provide us with your IGN and Server #, we will Submit your Issue about the Diamonds.

        Unfortunately, for the Christmas Party Shop for the Lollipops, the Event Ended on 12/26, and there is no way to be able to use the Lollipops in the Shop right now.
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 acorna Last edit in 2014-12-28 02:04:32

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david hogan_57...
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 Author| Post time 2014-12-28 02:42:54 | Show all posts

vip renewal and christmas store

Reply 1# acorna
cbnxn is my ign..im in server;Polynoe(S324...got a response from 1 person in support tickets and i can appreciate the quick response. they say that it shows i retrieved the diamonds which i did click on retrieve but my total of 1109(at the time) didnt increase at all...as far as the lollipops go will we be able to trade them in at some point..some people did recharge to get xtra lollies and now we cant use them where most events stop but allow collection times to go alil time after..even the halloween one allowed us to trade in pumpkins after the event
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 david hogan_57... Last edit in 2014-12-28 02:42:54

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acorna
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Post time 2014-12-28 03:14:46 | Show all posts

vip renewal and christmas store

Thank you David! Your Report has been Updated! I will try to have this Investigated to see what might have happened!
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 acorna Last edit in 2014-12-28 03:14:46

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acorna
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Post time 2014-12-30 02:56:02 | Show all posts

vip renewal and christmas store

By our Report that we received back, it shows that you did Receive them on the 26th.
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 acorna Last edit in 2014-12-30 02:56:02

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