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No VIP though payment is done

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l.englund
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Post time 2014-12-28 16:22:37 | Show all posts |Read mode
No VIP though payment is done Reply:6| View:533
I can\'t create submit ticket Under the Support link. My server is Wepwawet 555-GMT and my player is Fiona33        I have problems with my payment to monthly VIP: I have paid but not get the VIP. That should really treats like a payment issue but as I said above I can\'t register a Ticket under Support.
        It is starting to get very annoying. I want this fixed as soon as possible
        Fiona33
        ;
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 l.englund Last edit in 2014-12-28 16:22:37

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reiko90
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Post time 2014-12-28 16:57:46 | Show all posts

No VIP though payment is done


        Dear player,
        Payments Issues:

If you experience any problem related to payment, such as failed recharge, missing diamonds, VIP renewal, and others; please provide us the following details:

_ Your in-game character name
_ Your server.
_ Payment method used (PayPal, UltimatePay, TrialPay, MOL, etc).
_ Your transaction code.
_ Screenshot of your billing as it appears in your game account (http://accounts.gtarcade.com/charge/history)

With those information in hand, we’ll be able to check your problem (and possibly resolve it) much faster.
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 reiko90 Last edit in 2014-12-28 16:57:46

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reiko90
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Post time 2014-12-28 16:59:52 | Show all posts

No VIP though payment is done

Please send infos that I need so I can make a report for you, sorry for the inconvenience.
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 reiko90 Last edit in 2014-12-28 16:59:52

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reiko90
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Post time 2014-12-31 16:49:47 | Show all posts

No VIP though payment is done


Is your VIP status that has been renewed to Jan. 27th, 2015, is that what you mentioned about?
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 reiko90 Last edit in 2014-12-31 16:49:47

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 Author| Post time 2015-1-28 02:29:22 | Show all posts

No VIP though payment is done

        No it\'s not that. I did a one month VIP because my subscribing is not working although payment is done. I will attach a proof of my payment. I want this fixed as soon as possible. Write me when you have an answer to my issue on my mail address l.englund@privat.utfors.se

       
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 l.englund Last edit in 2015-1-28 02:29:22

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 Author| Post time 2015-1-28 03:34:50 | Show all posts

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        I play on server Wepwawet 555 GMT my account name on that server is Fiona33

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 l.englund Last edit in 2015-1-28 03:34:50

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