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Christmas Theme Page codes not valid

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gamer_guy1970
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Post time 2014-12-29 06:35:13 | Show all posts |Read mode
Christmas Theme Page codes not valid Reply:10| View:629
I have seen other ppl that have posted about not getting the items they exchange points to get. About the codes not being valid when they try to redeem codes to get items. I have ran into the same problem on my server...IGN: Kaifora, Server: Asmodeus(468). I had exchanged points to get Santa Clothes, when I tried to redeem the code, got the error: code not valid, or something like that...it sucks that when a person does what is needed to get the points(i.e. share link on Facebook), to get the needed points to get the item(s) they want, just to have an error like that happen.....
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 gamer_guy1970 Last edit in 2014-12-29 06:35:13

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janfousek
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Post time 2014-12-29 07:05:43 | Show all posts

Christmas Theme Page codes not valid

half of support section threads seem to contain the same problem... like always with these events.
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 janfousek Last edit in 2014-12-29 07:05:43

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gamer_guy1970
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 Author| Post time 2015-1-1 12:14:19 | Show all posts

Christmas Theme Page codes not valid

        So I guess GTA isn\'t going to do anything about this bug, glitch, etc.....we should ALL quit spending good money to recharge, like or share on facebook.....to promote or whatever this game....the support is nil....you try to put a ticket in about something like this and get reverted back to forum.....any body else having the same issue?

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 gamer_guy1970 Last edit in 2015-1-1 12:14:19

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gamer_guy1970
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 Author| Post time 2015-1-1 12:17:06 | Show all posts

Christmas Theme Page codes not valid

it would be nice if ANY admin would acknowledge this issue....as I have said before, tried putting a ticket in support, and was reverted back to here....
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 gamer_guy1970 Last edit in 2015-1-1 12:17:06

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gerbie zombils
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Post time 2015-1-1 13:52:37 | Show all posts

Christmas Theme Page codes not valid


        Hello player,

        The Ticketing System is not for issues such as this.

        Please provide a screenshot of the Error Message you receive when using the code, as well as the code in its entirety. You will be issued a new code via in-game mail.

        Happy New Year!
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 gerbie zombils Last edit in 2015-1-1 13:52:37

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luna_moon
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Post time 2015-1-1 16:06:54 | Show all posts

Christmas Theme Page codes not valid


        Christmas Theme page says to go to LOG after exchanging points to get code?? Where the heck is that?; I have redeemed a lot of points and still have failed to receive anything. It\'s hard to recommend a game that does not have proper support and ethical redemptions.
        Please let me know EXACTLY where to go to get the purchases made with points redeemed on the theme page.  I think it would be best to have the redeemed point purchases come through the game mail.  Please respond.
        ~LunaMoon~
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 luna_moon Last edit in 2015-1-1 16:06:54

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 blankz Last edit in 2015-1-1 17:45:59

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Post time 2015-1-2 09:00:35 | Show all posts

Christmas Theme Page codes not valid


        Thank you

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 luna_moon Last edit in 2015-1-2 09:00:35

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socrates
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Post time 2015-1-2 09:13:52 | Show all posts

Christmas Theme Page codes not valid

You need a screenshot of the code showing an error. Thank you.
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 socrates Last edit in 2015-1-2 09:13:52

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Post time 2015-1-3 06:08:40 | Show all posts

Christmas Theme Page codes not valid

And this is really cool. someone clearly hijacked a thread of somebody else and support fixed his trouble instead of abusing or caring for original problem... This thread is precious place
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 janfousek Last edit in 2015-1-3 06:08:40

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