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CANNOT CANCEL SUBSCRIPTION

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coltran
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Post time 2014-12-29 21:16:08 | Show all posts |Read mode
CANNOT CANCEL SUBSCRIPTION Reply:4| View:285
        I have been trying to cancel my VIP subscription for almost a month and find the support for this ludicrous and seemingly illegal.

        Through payment history, my attempt to cancel the subscription gives me this message:

        Cancellation failed. Your subscription may have been canceled manually by the GMs at your request. Please contact our customer support for details.

        I therefore went to support and opened a ticket on 10th December asking for my subscription to be canceled. I received no response so a week later I sent another message through the same ticket asking for action to be taken, and still no response. I have also contacted UltimatePay and received no response.;

        Can someone please take care of this before I have to take things further with my bank.;
       



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 coltran Last edit in 2014-12-29 21:16:08

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 blankz Last edit in 2014-12-29 22:12:38

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 Author| Post time 2014-12-30 00:44:09 | Show all posts

CANNOT CANCEL SUBSCRIPTION

Thank you for your response. I will send a message to you shortly with the details provided and hope you can sort out this mess.
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 coltran Last edit in 2014-12-30 00:44:09

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 blankz Last edit in 2014-12-30 04:12:15

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