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Negative Points - Christmas Carnival Fest Shop

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nereid
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Post time 2014-12-30 06:32:32 | Show all posts |Read mode
Negative Points - Christmas Carnival Fest Shop Reply:11| View:729
        Hi, tonight I needed to get some new items so I tried to login as usual and the shop showed i had -3400 points.
        Then I realized I had ran out of VIP, thought that might be why it was bugged. I went and recharged 1000 diamonds. And bought a monthly VIP.
        I accessed the Christmas Carnival Fest Shop once again, this time it showed -2300 points and after I shared on Facebook, -2200.

        So right now I\'m wondering why I\'ve got MINUS points instead of 1200 points I should have (100 for the login, 100 for the Facebook share and 1000 for the single recharge)

        Can somebody help me please? Thank you in advance;

        My IGN: Angelica Server: 62 Platform: Facebook & here\'s a screenshot of the issue as it appears right now:

       
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 nereid Last edit in 2014-12-30 06:32:32

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christopher mc...
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Post time 2014-12-30 06:52:01 | Show all posts

Negative Points - Christmas Carnival Fest Shop

Have noticed similar issues with the shop page myself must have patched something and made a syntax error someplace. See if clearing your cache helps shift+f5 on that page and login again. Also temporarily disable any addons like adblock plus on that page just to be sure that the page didn\'t get borked by a 3rd party css manipulation.
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 christopher mc... Last edit in 2014-12-30 06:52:01

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nereid
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 Author| Post time 2014-12-30 06:56:10 | Show all posts

Negative Points - Christmas Carnival Fest Shop

        I must add; after posting this I went and recharged and additional 2000 diamonds so right now it shows -200 balance (screenshot below) when it should be that I\'ve got 3200 points in total for today.

       
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 nereid Last edit in 2014-12-30 06:56:10

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 Author| Post time 2014-12-30 07:06:53 | Show all posts

Negative Points - Christmas Carnival Fest Shop

          ;;;; Have noticed similar issues with the shop page myself must have patched something and made a syntax error someplace. See if clearing your cache helps shift+f5 on that page and login again. Also temporarily disable any addons like adblock plus on that page just to be sure that the page didn\'t get borked by a 3rd party css manipulation. ;;; christopher mccormack posted on 2014-12-29 17:52:01;;;;

        Nope, I just tried everything you said and still doesn\'t seem to work.

        Mods: Please help me acquire the 3200 points I earned today, instead of the -200 balance. Thank you. IGN: Angelica Server: 62 Platform: Facebook
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 nereid Last edit in 2014-12-30 07:06:53

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Post time 2014-12-30 09:20:47 | Show all posts

Negative Points - Christmas Carnival Fest Shop


my payment history shows my points came from recharges way after so now you take all my points          Same here i did what you suggested and it did not fix Platform: facebook server Naudhu 568 Arietta what is up?
       
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 jini markham p... Last edit in 2014-12-30 09:20:47

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 Author| Post time 2014-12-31 02:50:53 | Show all posts

Negative Points - Christmas Carnival Fest Shop

        Mods, my balance now shows 0, I should be getting 3200+ points from yesterday, giving me any sort of reply would not only be required out of courtesy but also out of professionalism. Somehow I\'m beginning to doubt you\'ve got any.
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 nereid Last edit in 2014-12-31 02:50:53

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 Author| Post time 2014-12-31 05:29:53 | Show all posts

Negative Points - Christmas Carnival Fest Shop

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 nereid Last edit in 2014-12-31 05:29:53

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Post time 2014-12-31 21:37:50 | Show all posts

Negative Points - Christmas Carnival Fest Shop

          ;;;; my payment history shows my points came from recharges way after so now you take all my points;                         Same here i did what you suggested and it did not fix Platform: facebook server Naudhu 568 Arietta what is up?       
                               
;;; jini markham phillippi posted on 2014-12-29 20:20:47;;;;

        Ok now my points are gone! And i am not accumulating more from my recharges

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 jini markham p... Last edit in 2014-12-31 21:37:50

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gerbie zombils
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Post time 2014-12-31 22:30:17 | Show all posts

Negative Points - Christmas Carnival Fest Shop

This error should have been fixed by now, can you please post a screenshot of your current balance and code log?
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 gerbie zombils Last edit in 2014-12-31 22:30:17

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 Author| Post time 2015-1-1 02:36:14 | Show all posts

Negative Points - Christmas Carnival Fest Shop

        I recharged 1000 diamonds today, shared page on FB and bought some other things so now it\'s back to 50 but I NEVER received those 3200 points from the other day
       

       

        S62 IGN: Angelica Platform: Facebook
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 nereid Last edit in 2015-1-1 02:36:14

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