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No Support on forums or from submitting tickets

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inia
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Post time 2014-12-30 11:45:14 | Show all posts |Read mode
No Support on forums or from submitting tickets Reply:5| View:362
Why isn\'t there any help from LoA or GTArcade with issues going on right now?
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 inia Last edit in 2014-12-30 11:45:14

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starburst
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Post time 2014-12-30 12:10:46 | Show all posts

No Support on forums or from submitting tickets

        It may be helpful if you read this thread: http://community.gtarcade.com/post/41204/

        But tl;dr of that - the ticket system doesn\'t work, so post in the Support section. If your post does not contain your name and server number, the mod who visits you first will probably waste time asking for those things before processing your request. Forum mods don\'t work all the time because of limitations in the system, so sometimes it\'ll be a while before one\'s on duty.
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 starburst Last edit in 2014-12-30 12:10:46

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janfousek
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Post time 2014-12-30 18:50:24 | Show all posts

No Support on forums or from submitting tickets

Reply 1# starburst
There are no system limitations or technical reasons. its plain political decision on side of gta to provide as minimal support as possible. One has to post his issue to support thread and bump it as mad to get some reaction
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 janfousek Last edit in 2014-12-30 18:50:24

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moonlighty
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Post time 2014-12-31 04:49:04 | Show all posts

No Support on forums or from submitting tickets

               Why isn\'t there any help from LoA or GTArcade with issues going on right now?     inia posted on 2014-12-29 22:45:14     
Dear Player, Yes, starburst is right on what he said so I request you to go to support section of forum instead, of using support ticketing system, if you have any problem we will gladly try to help you. Have a good day.
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 moonlighty Last edit in 2014-12-31 04:49:04

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forrest.hallib...
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Post time 2014-12-31 07:12:49 | Show all posts

No Support on forums or from submitting tickets

It is the holidays, so i am trying to give a pass to the support group, sure they need time for family and fest as well, however,;I am disappointed with the no response to posted over a week old.
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 forrest.hallib... Last edit in 2014-12-31 07:12:49

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