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Recharge Pack/ submit a ticket

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richardsenormi...
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Post time 2014-12-30 19:56:03 | Show all posts |Read mode
Recharge Pack/ submit a ticket Reply:2| View:185
I recently recharged and did not receive the diamonds that was suppose to be part of the pack....I have tried several times to submit a ticket and it doesn\'t work...now what?;
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 richardsenormi... Last edit in 2014-12-30 19:56:03

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neuro
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Post time 2014-12-30 20:49:39 | Show all posts

Recharge Pack/ submit a ticket

        Dear player

        As it\'s been stated in our forum rules here http://community.gtarcade.com/post/36796/, al posts requesting support must include player’s IGN, Server number, Platform (GTArcade or Facebook), and Screenshot(s).  For payment issue, player need to provide screenshot of Transaction ID and payment method that’s being used along with date time of players’ recharge.

        Without those information, we could only provide very limited support to resolve your issue. Please reply with information that\'s mentioned above so we could submit it to the devs as soon as we could.

        Thanks for support
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 neuro Last edit in 2014-12-30 20:49:39

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