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Numberous Items not received from roulette and various bugged items !!

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boudro_661
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Post time 2014-12-31 07:41:05 | Show all posts |Read mode
Numberous Items not received from roulette and v Reply:12| View:591
        I have drawn many times from roulette in the past days without really paying any atention to my log. I have just noticed that my excitement for 2 lvl 8 crit hit gems was actually suposed to be much bigger lol. I have only received 2 out of 4 won lvl 8 crit hit gems. Also I have gotten the valkyrie crest from the xmas shop , looking into recruit it says i do not own the item and that same explanation goes aswell for the arcane spirit crest i have purchased from the yearly event. Here are some screen shots. I cannot prouve i have only receied 2 out of 4 lvl 8 crit hit gems, i will provide screen shot from my log and i would plz ask to have it looked into!
        Thanx for your support , Oxylice

        Ing: Oxylice
        Server : Eli 667 hkt
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 boudro_661 Last edit in 2014-12-31 07:41:05

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 Author| Post time 2014-12-31 07:46:05 | Show all posts

Numberous Items not received from roulette and various bugged items !!

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 boudro_661 Last edit in 2014-12-31 07:46:05

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 Author| Post time 2014-12-31 07:46:41 | Show all posts

Numberous Items not received from roulette and various bugged items !!

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 boudro_661 Last edit in 2014-12-31 07:46:41

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 Author| Post time 2014-12-31 07:47:12 | Show all posts

Numberous Items not received from roulette and various bugged items !!

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 boudro_661 Last edit in 2014-12-31 07:47:12

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 Author| Post time 2014-12-31 07:48:12 | Show all posts

Numberous Items not received from roulette and various bugged items !!

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 boudro_661 Last edit in 2014-12-31 07:48:12

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 Author| Post time 2015-1-1 02:01:22 | Show all posts

Numberous Items not received from roulette and various bugged items !!

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 boudro_661 Last edit in 2015-1-1 02:01:22

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 Author| Post time 2015-1-2 01:21:14 | Show all posts

Numberous Items not received from roulette and various bugged items !!

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 boudro_661 Last edit in 2015-1-2 01:21:14

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Post time 2015-1-2 01:31:52 | Show all posts

Numberous Items not received from roulette and various bugged items !!

        Hello! I will report this so your account will be checked for the gems you´re missing.
        As for the heroes it might be display bug.
        Please get the required herosouls for both of the heroes and try to recruit them. (recruitment should work even though it shows you down´t  own their crest)

        If you won´t  be able to recruit these heroes after getting 1 500 Topaz Hero souls for Valkyrie and 750 ruby souls for Arcane Spirit please contact us once again and we´ll check it.
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 moonlighty Last edit in 2015-1-2 01:31:52

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 Author| Post time 2015-1-2 14:46:01 | Show all posts

Numberous Items not received from roulette and various bugged items !!

ok thanx
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Post time 2015-1-3 16:57:18 | Show all posts

Numberous Items not received from roulette and various bugged items !!

Hi! We have sent you your rewards.
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 moonlighty Last edit in 2015-1-3 16:57:18

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